Tim is extremely accommodating and very knowledgeable. Great personality and easy to work with. Enjoy working with him!!
6/4/2021
Miguel A. VERIFIED CUSTOMER
Very professional. Leonard kept us posted while we we waiting for the car. H Leonard was very nice and friendly! We were impressed that he even had the car washed after he completed the work.
6/4/2021
Sofia D. VERIFIED CUSTOMER
Nick is amazing!
6/3/2021
Mary T. VERIFIED CUSTOMER
Great job
6/3/2021
Brian K. VERIFIED CUSTOMER
Thank you for working late so I could get my car back. Really appreciate all your efforts to get the job done.
6/3/2021
Marci B. VERIFIED CUSTOMER
Nick is always so great and goes above and beyond,
6/3/2021
Brett T. VERIFIED CUSTOMER
Pretty seamless - called day of, they accomodated my schedule.
Tim Articulated what needed to be done, why and took the time to address all of my concerns and questions. He’s a perfect example of why customer service should be but often isn’t in this day and age
6/3/2021
Diane S. VERIFIED CUSTOMER
Tim was so helpful and went over the report with me which was appreciated. He was thorough and made sure all questions were answered. Thanks for the great service that everyone provided.
6/2/2021
Brett P. VERIFIED CUSTOMER
Nick rocks
6/2/2021
Scott B. VERIFIED CUSTOMER
He did a great job.
6/1/2021
Nathan R. VERIFIED CUSTOMER
While waiting on my car to get service I walked into the showroom and I was not greeted by anyone. I asked one salesman of the battery was in the trunk of ALL new TLXs and he stated that was not his job to answer sales questions and then yelled over the room for another salesman to help me. The other salesman stated “how can a help you” and he didn’t understand my question and was very short with me. This is the second Acura I bought and never experienced unwelcomeness in my 20 plus years of being with Honda/Acura. I’m most definitely thinking about leaving Acura in the near future.
5/31/2021
Christopher S. VERIFIED CUSTOMER
The service I received from Lenny was truly exceptional. He listened to all my requests and kept me informed of the work being done. Well done by him.
5/31/2021
Prithwiraj B. VERIFIED CUSTOMER
Lenny is great to work with. He has helped with service multiple times and Ike is very customer focused and overall a great guy!
5/31/2021
Venkata Krishna. VERIFIED CUSTOMER
The cleaning was not done completely inside.
5/30/2021
Jim L. VERIFIED CUSTOMER
Everything was handled in the time suggested and very professionally
5/30/2021
Sandra F. VERIFIED CUSTOMER
He was great!
5/29/2021
Arthur Z. VERIFIED CUSTOMER
Always satisfied with the customer service at Libertyville Acura!
5/29/2021
Dorothy B. VERIFIED CUSTOMER
Will continue to have you to service my Accura
5/29/2021
Mike K. VERIFIED CUSTOMER
It is always a pleasure todo business there. Everyone is so helpful. Thank you