Timothy has provided me with great customer service. He was very attentive, understanding, and helpful. Thank you.
5/12/2021
Curtis L. VERIFIED CUSTOMER
Courteous, efficient, professional.
5/12/2021
Alissa S. VERIFIED CUSTOMER
Good job!
5/11/2021
John L. VERIFIED CUSTOMER
Excellent service
5/11/2021
Julie S. VERIFIED CUSTOMER
Nick was great and explained what was needed thoroughly. Also very good communication letting me know it when it was ready. Thank you
5/11/2021
Beata K. VERIFIED CUSTOMER
The service department was very good in diagnosing and correcting the issue with my car.
Also, Nick provided a very important upgrade (installing a heated steering wheel) information regarding the vehicle.
Everyone was very knowledgeable and accommodating regarding solving the problem with my MDX.
Will definitely recommend the dealership to anyone who needs a new vehicle.
5/9/2021
Helen H. VERIFIED CUSTOMER
It was great to have such efficient service on my vehicle.
5/9/2021
Angelo D. VERIFIED CUSTOMER
Pleased with communication and speed.
5/9/2021
Vanessa G. VERIFIED CUSTOMER
Fast Friendly Service
5/9/2021
Michael A. VERIFIED CUSTOMER
Nick is always a pleasure to work with. Excellent job..
5/9/2021
Amy K. VERIFIED CUSTOMER
I have had wonderful experience this 2.5 years servicing my Acura at your facility. Look forward to longer journey
5/9/2021
William M. VERIFIED CUSTOMER
Awesome service.
5/9/2021
Marcin S. VERIFIED CUSTOMER
Great job for handling my car.
5/8/2021
Robert G. VERIFIED CUSTOMER
Always top notch treatment and superior work
5/8/2021
Thomas K. VERIFIED CUSTOMER
GREAT SERVICE. TIM MADE EVERYTHING GO PERFECTLY
5/7/2021
Lenny O. VERIFIED CUSTOMER
Knowing this is the McGrath survey, I will say prices are high. $550 (after discounts) for routine maintenance items is painful. With that said, I truly love the Acura service department, which is why I come back (for both our cars). The service advisors couldn’t be more friendly and they know their customers by face and name. The team’s knowledge is top notch and they will spend whatever time is necessary to discuss needs. The team also goes out of the way to help from looking at cosmetic scratches or talk features or assist with a loaner car, even when not part of the service. From pricing perspective, I look at coupons in advance, but The service advisors are already in the know, making this a seem less process. Of course, the work has always been done perfectly, so I am comfortable on the road. Lenny and Nick are huge assets to McGrath, and ???? the reason I’m there. Thank you to the team!!!!!!
5/7/2021
Howard S. VERIFIED CUSTOMER
Tim was efficient and so accommodating and kind.
5/7/2021
Charles M. VERIFIED CUSTOMER
Very friendly and awesome service.
5/6/2021
Wanda P. VERIFIED CUSTOMER
Great customer service by Nick! Friendly and knowledgeable of work performed!
5/6/2021
Ravi N. VERIFIED CUSTOMER
Lenny did a great job of updating me on the status, and going over details of the repairs. He was very professional and thorough.