Lack of customer service and lack of communication.
8/7/2020
Vannesa C. VERIFIED CUSTOMER
Thank you for fixing the issue on my car was really satisfied today!
8/7/2020
Jonathan R. VERIFIED CUSTOMER
Herman was very friendly and helpful.
8/7/2020
Jeana T. VERIFIED CUSTOMER
Nicole is very professional and knowledgeable I appreciate her service. The tech that worked on my car was neat and cared to protect my car while in the service bay.
8/7/2020
Celia S. VERIFIED CUSTOMER
I’m very satisfied
8/6/2020
Carlos S. VERIFIED CUSTOMER
Excellent service starting from the guy checking in the cars in the service line. I asked him a question and he answered it without being rude. That's very rare.
8/5/2020
**** D. VERIFIED CUSTOMER
Herman was very helpful and provided great customer service.
8/5/2020
Robert L. VERIFIED CUSTOMER
Great service. Totally professional
8/5/2020
Camelia E. VERIFIED CUSTOMER
My ac was charged but it dosent get as cold as usual
8/5/2020
Marcus P. VERIFIED CUSTOMER
Just keep doing what you are doing
8/5/2020
Tyler J. VERIFIED CUSTOMER
He offered to wash my car gave prompt time frames and was very kind
8/5/2020
Janeth A. VERIFIED CUSTOMER
Thanks to Nissan team workers! You are amazing! do you have an appointment? I said. No, David said , don’t worry ???? we getting the job done ! Good customer service.. thanks
8/5/2020
Shirley W. VERIFIED CUSTOMER
Herman Rivas is always a professional and nice to work with. He was AWESOME!
8/5/2020
Georgiana V. VERIFIED CUSTOMER
I made an appointment for an oil change. The wait for service was over 3 hours. I was told there were only 2 staff on duty for service. Otherwise the service was good and the staff were very polite and professional.
8/5/2020
MARGARITA R. VERIFIED CUSTOMER
Every time, Herman helps me out, I am completely satisfied with the service he provides. He is always courteous, respectful,and is very professional, it's a joy to take my car to be serviced at Fontana Nissan. I also appreciate Pam who greets me with a smile and care. Thank you all for providing the best service ever! God Bless.
8/5/2020
Bryan G. VERIFIED CUSTOMER
Good customer service
8/5/2020
Carole S. VERIFIED CUSTOMER
Unfortunate service dept. was short-staffed, though I can understand. These are weird and challenging times. But had I known ahead of time, I would've rescheduled to a later date, rather than wait 2 1/2 hrs.