Lily’s customer service was great! Even though I had an appointment and still took them about 2 hours for my oil change, which is understandable due the situation, she made it another good experience at Nissan Fontana. I’ve done all my maintenance there and I will continue going there.
Thank you Lily!
8/21/2020
Rebecca S. VERIFIED CUSTOMER
One thing your roadside I was completely
Dissatisfied.i can't get ahold of them
To refund my $93.for towing
8/20/2020
JOSHUA W. VERIFIED CUSTOMER
Herman is awesome. He has always been are go to guy And always will be.
Herman thank you so much for your great smile and awesome customer service.
Joshua and Carla Webster
8/20/2020
Maria N. VERIFIED CUSTOMER
Good attitude
8/20/2020
Joe R. VERIFIED CUSTOMER
I had a 1 o'clock appointment and they were very busy.They were concerned that they would not get my car finished. But they finished my oil change and my recall problem before they closed. It was much appreciated.
8/19/2020
Patricia S. VERIFIED CUSTOMER
Keep up the great job!
8/19/2020
ALISIA C. VERIFIED CUSTOMER
I got an oil change, the old mileage sticker wasn't removed and the updated one wasn't provided. My car didn't get washed.
8/19/2020
Erika S. VERIFIED CUSTOMER
Juan was very polite and professional. He assisted my needs and provided great customer service. Thank you juan!
8/19/2020
Andrew W. VERIFIED CUSTOMER
When I dropped off my truck explained that it was having a hard time starting and maybe it's because of recall I didn't know what the recall was for so please check it out was never told about batteries were bad until I went back a day later after picking up my truck only message I got was it was done very disapointted Even when I got my truck nothing was said to me about i needed batteries the girl that waited on me had attitude my wife could see it from her car when I came back Herman Rivas is the one who explained everything to me and apologized told him it's not his fault and thanked him
8/18/2020
Christina G. VERIFIED CUSTOMER
When I picked up my car I was told by the lady that it'd be a few mins and I waited outside for 15 mins before I had to go in and grab my keys and get my own car.
8/18/2020
George N. VERIFIED CUSTOMER
Thank you Herman!
8/16/2020
Donna S. VERIFIED CUSTOMER
Thank you for your customer service.
8/16/2020
Irma A. VERIFIED CUSTOMER
everything was well done, thanks ,
8/16/2020
Jose D. VERIFIED CUSTOMER
Muy amable. Lily gracias
8/16/2020
Ambrose S. VERIFIED CUSTOMER
Person that assisted me was Guillermo and he did an amazing job. Thank you.
8/16/2020
Michael M. VERIFIED CUSTOMER
Herman is always keeping me informed and friendly while also being very professional and concerned about my needs
8/16/2020
Micheal G. VERIFIED CUSTOMER
The team at Fontana Nissan are number one in my book ????
8/16/2020
Maria G. VERIFIED CUSTOMER
Thank for your services.
8/16/2020
April K. VERIFIED CUSTOMER
Lily was very busy but attended to my rogue and called with updates she was very helpful
8/16/2020
Roberto E. VERIFIED CUSTOMER
Excellent personal you have very good service over expectations
Thanks for your service