I will definitely return to your establishment along with my entire family and friends . Thank you dv Honda for the great service!!!
1/22/2016
Kelly H. VERIFIED CUSTOMER
Great, courteous service. Enjoyed the buttermilk donut & your delicious coffee too :-) Thank-you!
1/20/2016
Nina C. VERIFIED CUSTOMER
Service department seems to run quite well and has improved more so recently- keep up the good work and friendly service !!
1/17/2016
Melinda F. VERIFIED CUSTOMER
I wonder if my expectations are too high. Whenever I've had my cars serviced anywhere, it is typical that my car is washed before I go home. This was not done; not a huge deal, but did not impress me in the way of customer service. I also think that I should be getting regular maintenance reminders so that I can plan on saving for their cost, which is quite high by the way. Since I am retired, every expenditure must be considered as I no longer have a job for income. I would like to see what services can be bundled and discounted which Mr. Kraus did mention. But it still seemed like very high prices for services. Sorry to complain, but I want to express my feelings. I love my Civic and want to properly maintain it, but it is getting expensive and sometimes you have to choose which service must be done and which can wait. Thank you.
1/16/2016
Michael H. VERIFIED CUSTOMER
Excellent service as always. Everybody is so pleasant to deal with.
1/16/2016
Dennis M. VERIFIED CUSTOMER
No more car washes
1/15/2016
Cherie C. VERIFIED CUSTOMER
Very fast service today. And check in guy was very friendly and so was cashier! :)
1/15/2016
Patricia D. VERIFIED CUSTOMER
Prompt and courteous service. We will be back
1/14/2016
Brandi W. VERIFIED CUSTOMER
When I arrived, I waited over 10 minutes to be acknowledged and helped. Finally the cashier said she would page someone. She had to page Greg twice before he showed up. It's very busy in there on Saturdays and having only one person to help customers is terrible customer service. I also was told it would be one hour for my car. I waited an hour and a half. They didnt wash my car either which they have always done in the past. Honda should have more people working to assist customers. As I waited to pay, people that were coming in were not being acknowledged at all! It was extremely rude! The customer service is very bad in the service department.
1/11/2016
Walter R. VERIFIED CUSTOMER
I received excellent service.
1/9/2016
Dian C. VERIFIED CUSTOMER
Every time I visit the Diamond Valley Honda dealership I am always please with the customer service. Every employee that I have came in contact with has been very pleasant, extremely helpful, and willing to go above and beyond for me. Thank you all at Honda. Also a special thank you to Greg in service, Adam in sales, and Stefanie in financing. These people have been a big help in my Honda experience.
-Dian C
1/7/2016
STEPHANIE S. VERIFIED CUSTOMER
Very nice people here. Very cordius and friendly too. Great car maintenance.
11/30/-0001
James M. VERIFIED CUSTOMER
This has nothing to do with Amber's service, but I was disappointed in finding out that after-service car washes have been discontinued.
11/30/-0001
Eric N. VERIFIED CUSTOMER
The waiting was a little bit too long.
11/30/-0001
Jorge M. VERIFIED CUSTOMER
Great job!
11/30/-0001
Emma S. VERIFIED CUSTOMER
Not satisfactory over-all
11/30/-0001
Danny A. VERIFIED CUSTOMER
When contacted about the car being ready,it wasn't. After rushing to pick up car, I still had to wait an additional 1hr for service on car to be completed.
11/30/-0001
Johnna T. VERIFIED CUSTOMER
My overall experience today was wonderful. I was able to drop my vehicle off ahead of my scheduled appointment and be done in less than two hours. I revieved courteous service although it was early in the morning I was greeted with a smile and laughter. The reminder text on the progress of my vehicle were great. Thanks for not takeing up my entire Saturday. I was able to attend my events as scheduled.
11/30/-0001
Rebecca R. VERIFIED CUSTOMER
Walter is absolutely awesome!! I always feel so safe having my car serviced at Piercy. Walter always services my car to perfection.
Many thanks to Walter,
Rebecca R