Bob was a pleasure to work with.
Felt very good about leaving it under his care.
Totally satisfied with Grapevine Lincoln Service Department
10/20/2021
Trey R. VERIFIED CUSTOMER
Pete was great. Thank you!
10/20/2021
Frankie L. VERIFIED CUSTOMER
Excellent
10/20/2021
Brigitte C. VERIFIED CUSTOMER
I am totally satisfied with jody’s performance. She did her very best to help me.
I am not satisfied at all that it took 3 1/2 weeks to get the repair done.
That is not acceptable. This is the 6. Car I got from Grapevine Ford and it might very well be my last Ford if you are not able to do repairs in a timely manner.
10/20/2021
DIDIER M. VERIFIED CUSTOMER
Great service from Bob !!
He is always taking great care of us . He is an asset for your company
10/20/2021
Craig W. VERIFIED CUSTOMER
Great service!!
10/20/2021
Gricelda S. VERIFIED CUSTOMER
Jacob was super nice and helpful
10/20/2021
Mike A. VERIFIED CUSTOMER
Great service team. Pleasure to work with, kept me updated on my vehicle.
10/19/2021
Rena S. VERIFIED CUSTOMER
Fast friendly service.
10/19/2021
Frances P. VERIFIED CUSTOMER
Eric is knowledgeable and a true asset to NISSAN. I will continue to service my vehicles at the dealership as long as Eric is on the team!
10/19/2021
CHRIS T. VERIFIED CUSTOMER
This was my first time ever at a Lexus dealership for service. I’ve owned a lot of cars, but never been treated as well as I was by the Lexus service staff. Really impressed! Thank you!
10/19/2021
William P. VERIFIED CUSTOMER
Thank you for quick service I ces
10/19/2021
Gilbert H. VERIFIED CUSTOMER
Jaime is always a great service advisor and does well explaining what has to be done and what was serviced. We always have a good report with Nissan doing our service needs. Hopefully always honest with us. That is what gained our trust in Nissan doing our services.
10/19/2021
Joel H. VERIFIED CUSTOMER
Excellent work !
10/19/2021
Debbie I. VERIFIED CUSTOMER
Thank for having Brian on your team he always services with a smile.
10/19/2021
Anne D. VERIFIED CUSTOMER
Received immediate help with my issue. Love your service!
10/19/2021
Akihiro O. VERIFIED CUSTOMER
Waited almost 30 minutes to have service advisor to check us in. Also he treated us like some kind of idiots when we asked for the extended warranty service for 3 issues I had with my car by telling us that "did you ask a lot of questions before you purchased the extended warranty?" and he showed no willingness to help our issues unless we need to agreed to pay $210 for the inspection.
Also he was keep asking us who made the appointment when we asked for the waiting time. Which the information can be found it on his worksheet.
We didn't appreciate how he treated us and more likely we won't be using Cerritos Nissan for our future needs.
10/19/2021
Amado P. VERIFIED CUSTOMER
Great one Ford has always taken care of my needs to the best of their ability