Tyler is a great guy. Very personable, relatable, punctual and energetic. Great service advisor.
10/19/2021
Richard S. VERIFIED CUSTOMER
Pete is great
10/19/2021
Jason G. VERIFIED CUSTOMER
Pete has my complete trust and is a true professional.
10/19/2021
Ben H. VERIFIED CUSTOMER
Great communication, after 2 blown out tires, was able to get me in and have my vehicles tires and rotation done in same day. Will be bringing my truck here again!
10/18/2021
Banafsheh P. VERIFIED CUSTOMER
Very professional and friendly
10/18/2021
Daughn R. VERIFIED CUSTOMER
Thank you for a job well done.
10/17/2021
John H. VERIFIED CUSTOMER
Last minute service need required because of damaged run flat tire. Thanks for taking care of the problem at the last minute.
10/17/2021
Chevrolet Of. VERIFIED CUSTOMER
Tony is always more than a 100% ready when I arrive and alway helpful to me. With my services.
10/17/2021
Chevelle W. VERIFIED CUSTOMER
I will continue to service my vehicle here as long as Brad Hollack works here
10/17/2021
Wendy M. VERIFIED CUSTOMER
Ok
10/17/2021
Dawn M. VERIFIED CUSTOMER
excellent fast friendly service
10/17/2021
Stacey S. VERIFIED CUSTOMER
Daven is always great to work with! Great service and follow up!
10/17/2021
Marlen B. VERIFIED CUSTOMER
Excellent service
10/16/2021
Allen C. VERIFIED CUSTOMER
First person in line but overlooked & had to speak up to get waited on. Service people actually waited on people in their vehicles behind me! No rental car was available.
Called 5 times for status on vehicle -couldn’t reach my service manager or any service mngr. Operator kept transferring me & never came back on line. still no response or status from service so I left work & went to the dealer. My car was completed, parked & I was not notified. It became a frustrating experience from lack of communication. From beginning to end.
10/16/2021
Xavier R. VERIFIED CUSTOMER
I was told I would have to pay a separate diagnostic price of $150 for each reading on my car despite having one diagnostic reading done. Grapevine Lincoln is the only dealership I've ever heard of that charges per reading. Since I had three complaints I was told it would cost me $450 just to confirm my complaints. So if I had 5 complaints, that would cost my $750, just to tell me what's wrong with my car. That's a horrible business practice and based purely on greed. That's enough to keep me away from Grapevine Lincoln.
10/16/2021
John B. VERIFIED CUSTOMER
Ronnie Crowe and his team are simply the best. Keep up the great work. And thanks!
10/16/2021
COLBY C. VERIFIED CUSTOMER
Great service.
10/16/2021
JESSE S. VERIFIED CUSTOMER
Heath is great! We were updated and taken care of quickly and with obvious care! So pleased!