Very easy and professional to work with. Very nice waiting area
12/14/2018
Craig S. VERIFIED CUSTOMER
Jason always does a great job.
12/14/2018
JULIE F. VERIFIED CUSTOMER
Great job thank you!
12/14/2018
JEAN A. VERIFIED CUSTOMER
Was yelled at.my car is still leaking oil,not able to get me back in until Saturday. I am not happy at ALL
12/14/2018
Steven H. VERIFIED CUSTOMER
John is a dedicated company employee that surely puts the customer first and does all he can despite MOPAR inefficiencies. You are fortunate to have those like him.
12/14/2018
Alex G. VERIFIED CUSTOMER
Austin was incredibly helpful and made the process easy and smooth
12/14/2018
CAYCE M. VERIFIED CUSTOMER
George was great! Feels trustworthy.
12/14/2018
SUSAN B. VERIFIED CUSTOMER
Are employees are wonderful they've always taken good care of me ever since I got my new vehicle
12/14/2018
KIM P. VERIFIED CUSTOMER
Jesse did an unbelievable job! He rocks. I highly recommend him when going to get your car serviced.
12/14/2018
ROBERT N. VERIFIED CUSTOMER
We need to come in to see how to prop6 out the vehicle in dingy mode
12/14/2018
CHARLES H. VERIFIED CUSTOMER
Pete excellent time better than promised
12/14/2018
DREW F. VERIFIED CUSTOMER
Andrew was the BEST! If I was grading him he’d receive an A
12/14/2018
Carmen A. VERIFIED CUSTOMER
Great service and follow up with me with status of my vehicle.
12/14/2018
EDWARD J. VERIFIED CUSTOMER
Great service advisor, always delivers on her commitment. She communicates with me often while my vehicle is in service specifically when I have made certain requests for things to be looked at on my vehicle. Met Lauren at GF when I owned an Explorer that was not purchased at GF. GF is close to my work. I live about an hour away from GF. When I got ready to trade the Explorer for a Raptor. Lauren’s customer service was a big factor why I placed my business with Grapevine Ford
12/14/2018
JOHN C. VERIFIED CUSTOMER
Excellent service and very satisfied with my experience
12/14/2018
TRENT G. VERIFIED CUSTOMER
Eddie always does a great job. He keeps me updated on the progress of my truck and is prompt to contact me as soon as it’s ready to be picked up. Eddie does a great job of explaining the process of the paperwork and then explain in detail everything that was done when I pick it up. Take good care of him because he’s taking good care of your customers.
12/14/2018
JOSEFINA M. VERIFIED CUSTOMER
Very fast and efficient service!
12/14/2018
Katherine H. VERIFIED CUSTOMER
Pete was very professional, helpful and likeable. Awesome service.
12/14/2018
JAMES G. VERIFIED CUSTOMER
I want a dealership that treats customers as valued assets and not a bother to deal with. This poor attitude is even reflected buy the service manager and they are just to busy to strive for excellance. I have purchased 2 new trucks from you but not the 3rd one. Thanks
I am a loyal ford owner but grapevine ford is
Vert poor on customer service. On a scale of 1-10 I would give you a 3.
12/14/2018
Eileen C. VERIFIED CUSTOMER
Bob was very kind and helpful. I’m so glad Grapevine Ford was ahead of the pack to get the recalled airbag inflator fixed! I’m so grateful to you all.