Berkshire Hathaway Automotive Group

Daven is great and the reason I come to Soutth County Lexus for service !

Scott was awesome. The service was fast and convenient and I got a great loaner car.

Ronnie Crowe always takes excellent care of myself and my vehicle.

Excellent service as always!

I trust Drew and I always know he will recommend what my car needs honestly He always goes above and beyond at Lexus. He solves all the problems and gets it done!

Great job Debbie and the team there are fantastic!!

Great service. Thank you

Charlie was great!

I received a recall notice for my Jeep. I called to schedule an appt for the repair and was told that you could not schedule the repair since I’m new to the area. I had to bring my Jeep iinto the dealership for you to get my vin # and mileage before the part could be ordered. This is the dumbest policy that I’ve ever heard. Regardless, i brought my Jeep in this morning and it took a half hour for you to get information that i could have given you (and asked to give you) over the phone. I waited while you rep called to order the recall part )again why did i have to wait). It would seem to me that you wouldn’t want me hanging around your queue especially when you were busy with other customers. All of this could ha e happened over the phone. In contrast, i just recently had the very same recall for my BMW. I called them upon receipt and they did everything over the phone (Customer info, vin, mileage, etc). They then called me when the part came in and promptly replaced the recall air bag part. Your process is WAY more customer unfriendly. This was my first impression of Airpark and it wasn’t a great impression. I’ll consider going down the road to Chapman for future service. Sorry, just being honest. BTW Debbie was very nice and friendly. It’s the process and hassle of having to come to your dealership for someone to look at my vin and mileage that is stupid.

I am very satisfied with Alfredo Zacarias’s help! He was very professional and answered any and all questions I had, and was very helpful!!! Thank you so much!!!! David L

Mike does a great job ! Thanks!

Jesse was awesome to get my vehicle repaired and serviced right away. Love the Midway team support.

Excellent job I was very satisfied with the way everything went From setting my appointment to to taking care of my car to and getting me out quickly thank you all

My service advisor John is walking away the best service advisor I have ever had at Airpark! He helped me work through a real bind. Much thanks!

Daniel was very helpful, courteous and professional. He gave concise explanations regarding car problem. Appreciate his attention to detail. Thank you, Michael

Superfast thank you

Great job and thank you!

Sheila was exceptional in ensuring I had a pleasant experience with getting my car serviced. My dad, David, works for FCA corporate and we are very use to the “usual” expierence with getting our cars serviced which tend to be unorganized, and aggravating. However, being in Sheila’s hands, this was the first time in YEARS I felt genuinely cared for not only as a customer but as a person. Sheila definitely is a people person. She is very outgoing and friendly, relatable, helpful, knowledgeable, and everything else in the book that causes a customer to be a returning one. I am not usually one to participate in surveys or write reviews but for Sheila this is the least I can do! She was even willing to work past closing times to make sure I was taken care of! Thanks Sheila, -Aubrey Erickson

Fast and friendly service.

John is super conscientious.