Ultimately you made me happy but I would be dishonest if I said I was completely satisfied when my vehicle that I dropped off at noon on a Friday was not taken care for a simple oil change until the next morning. I understand things happen and an internet outage is certainly a hurdle for operations but for it to be forgotten about is certainly not ideal. At the end of the day though the advisor who found the issue, Pete, was honest and up front with me and didn’t try and bs me about what happened and for that I appreciate it. The situation could have caused me to go elsewhere for my service and vehicle needs in the future but his handling of it after the fact will keep me coming back.
6/17/2019
Diane J. VERIFIED CUSTOMER
Brian was very nice he took care of my car. Told me some things that needed done. The service was very helpful. Sincerely Diane J
6/16/2019
Mary B. VERIFIED CUSTOMER
Courteous and friendly service personnel; quick and efficient response to my need; service repair was prompt and explanatory through the repair process. Thanks for your quick and timely response and service of my vehicle.
6/16/2019
Serghei T. VERIFIED CUSTOMER
Great Work
6/16/2019
Shree L. VERIFIED CUSTOMER
Very good and efficient
6/16/2019
BILLY R. VERIFIED CUSTOMER
Excellent service by Bob. He does a great and personal job.
He treats me as though I am the only person he is taking care of.
6/16/2019
Brenda H. VERIFIED CUSTOMER
Friendly, and personable. Explained the process well.
6/16/2019
John B. VERIFIED CUSTOMER
Friendly and attentive service
6/16/2019
Kimberly S. VERIFIED CUSTOMER
Josh was great!
6/16/2019
Enrique R. VERIFIED CUSTOMER
The service adviser jaime nava was rude,dishonest & unprofessional through the whole process of my car repair!
6/16/2019
Leo A. VERIFIED CUSTOMER
Special thanks to service director John.
Great Job
6/16/2019
Sarah P. VERIFIED CUSTOMER
Eric is awesome as always!
6/16/2019
Karen K. VERIFIED CUSTOMER
Very good friendly appreciate being truthful about wait times
6/16/2019
Todd T. VERIFIED CUSTOMER
Charlie explained everything well in regards to the 3 recall items my truck needed to have done. He made me aware of other maintenance that could be done due to the mileage of my truck and explained the costs involved but left the choice on those items to me. He was pleasant and professional and easy to work with.
6/16/2019
Jamie W. VERIFIED CUSTOMER
Everything was excellent!!!
6/16/2019
STEVEN S. VERIFIED CUSTOMER
Good job Mike! Still waiting on call from finance manager about extended warranty. Steve ****-****-xxxx cell.
6/16/2019
Adrian A. VERIFIED CUSTOMER
victor silva delivered outstanding performanced keep up the good job thanks