Jesse was very professional and did a great job informing me on the condition of my vehicle. Great encounter overall. I'll be back.
7/3/2019
Thom S. VERIFIED CUSTOMER
Being told I was a month past the battery warranty on an 8 year old car with less than 64000 miles on it and being told it would cost $8000 to fix it does not make for an enjoyable experience.
7/3/2019
Carla R. VERIFIED CUSTOMER
He was amazing and so kind and very warm, not the typical sales guy or service guy!
7/3/2019
RON I. VERIFIED CUSTOMER
Excellent customer care demonstrated by Bob Leininger...thank you!
7/3/2019
JACKIE A. VERIFIED CUSTOMER
Very professional. Answered all my question exceed my expectations.
7/3/2019
Adam S. VERIFIED CUSTOMER
Chance was great. In fact, the best service experience I've ever had.
7/3/2019
Isaiah H. VERIFIED CUSTOMER
Alfredo was a great help
7/3/2019
FRED T. VERIFIED CUSTOMER
Thankyou very much . Brenton was very polite and professional
I felt like my truck was in very good hands .
And it was done in a very timely manner .
I appreciated that .
7/3/2019
Joanna A. VERIFIED CUSTOMER
Jason is completely amazing and fully attentive
7/3/2019
Stan M. VERIFIED CUSTOMER
As always,Thank you!
7/3/2019
BETTIE H. VERIFIED CUSTOMER
Pete Did an excellent job as he always does he make suggestionsHe always lets me know what needs to be done next on my car he’s always polite and friendly Grapevine Ford should be very proud to have paid as an employee
7/3/2019
Susan V. VERIFIED CUSTOMER
I was greeted on time with a very nice professionalism. Work was completed in less time then anticipated. Andrew remembered my request about putting miles to empty, not miles to oil change. Little things mean a lot. Thanks.
7/3/2019
Philip M. VERIFIED CUSTOMER
Aaron McBride is the best. You
7/3/2019
Alan A. VERIFIED CUSTOMER
As expected excellent service and easy check in and out. Thank you!
7/3/2019
Sherry M. VERIFIED CUSTOMER
Alfredo was a delight to work with. He was very informative and provided fast service.
7/3/2019
Michael H. VERIFIED CUSTOMER
Charlie Brummett was able to get my truck taken care of much quicker than I expected. I appreciate his help and work to get me on my way!
7/2/2019
Erica W. VERIFIED CUSTOMER
He was able to guarantee that my vehicle would be ready in a timely manner.
7/2/2019
Rena A. VERIFIED CUSTOMER
And to add on to my previous comments, Jason Valdez returned our vehicle to us with another malfunction still present. The automatic stop/start service was not available. An issue that hadn’t been there before but occurred when I arrived and picked up the vehicle likely due to the mishandling during service.