Berkshire Hathaway Automotive Group

Josh was very kind plus professional. Thank you again for great attitude, atmosphere and service.

I wasn’t satisfied with my service at this place at all. My past two experiences with Ford Grapevine service wasn’t pleasant. When I dropped off my Mustang back in March for a cabin filter and oil change, they said it was replaced and I was charged for this. For months I was suffering from bad allergies and even went to an allergen specialist because it was effecting my health. I decided to try and replace it myself and noticed NO filter was ever placed back in. I was charged for something I never received and was breathing in filth because of your mechanics dishonesty. My visit today was just as awful! I asked for a cabin filet change, oil change and recall check on my Ford Explorer. When I arrived the oil sticker was not replaced and the oil percentage life still said 45%. When I asked the guys upfront he brushed it off and said “yea it’s replaced” didn’t even check. He just reset the button and handed me a new sticker without confirming the oil was actually change. My SUV does not run like a fresh oil change usually runs. I am pretty sure they did not replace the oil. Jason helped me out and he was kind but every time I drop off my cars I do not receive great service from your technicians and do not feel confident that they are doing the work that I am paying for! I am going to share my experiences with other review platforms because people need to be aware of your technicians bad work and dishonesty!

Sheilah did an excellent job!

Logan provides great service. Took care of my car and made the process extremely easy. Will definitely come again and recommend to others.

Andrew was great, not confident in mechanics diagnosis

They keep telling me the vehicle is not overheating.... but its overheating...you tell me how your going to make me completely satisfied

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Mike always takes great care in insuring everything is taken care of in the servicing of our vehicle.

Very satisfying

Mia was throughout and kind

Jon, is very professional and a great asset to your organization. He makes each client feel very special and delivers what he says he's going to do. I was Very pleased with the service and results of working on my car.p

Great turn time to repair recalls on car. Everything was great.

Eric adamson is a Great Guy...fully pays attention to my cars needs. Keep up the great Customer service!!!!

Great service and associates

Always pleasant to deal with Jorge

Jessie and team did a great job keeping me informed and doing all they can to meet my needs and exceed the expectations.

Excellent service I tell everyone get a Jeep and only go to Airpark

There is a reason why I have bought 4 Jeeps from your dealership... the service provided is always top notch. Everyone is not only professional but extremely friendly and pleasant. And having your service person actually KNOW you makes a huge difference. I trust completely what Mike tells me. I am never worried that I am “ being taken advantage.of”. Great service. Great business. Will continue to count on Airpark for my future vehicle needs

Great service

Very nice team and excellent service