Jason did a great job in helping with the selection of tires and lift for the teuck
8/2/2019
Brian P. VERIFIED CUSTOMER
Carl was amazing he stepped in to help and made my issue go away immediately. Derrick Parra and Carl Thomas are great
8/2/2019
Delores C. VERIFIED CUSTOMER
Rimmel did great. My computer would not reset to tell me I had oil in it. After calling him, he got right on a solution, even though I did finally get it to read. He was friendly, knowledgeable and great with timing.
8/2/2019
Tyler R. VERIFIED CUSTOMER
Service was quick and efficiently handled.
8/2/2019
Ernesto G. VERIFIED CUSTOMER
No es la primera ves que asisto a Nissan Cerritos y el servicio es excelente,
Y en especial ayer fue excelente
8/2/2019
Lara T. VERIFIED CUSTOMER
Logan was very professional and friendly!
8/2/2019
Veronica W. VERIFIED CUSTOMER
Very friendly and professional
8/2/2019
Matt G. VERIFIED CUSTOMER
Mike was super professional. Service was quick and seamless. Thanks so much!!
8/2/2019
Arlene B. VERIFIED CUSTOMER
Delays in getting my car back and air pressure on tires were over inflated.
8/2/2019
LORRIE S. VERIFIED CUSTOMER
Tony Fears provides exceptional service.
8/2/2019
Jeffrey T. VERIFIED CUSTOMER
Chandler is always so helpful and we love working with him! By far our favorite service guy!!
8/2/2019
Ryan C. VERIFIED CUSTOMER
Very attentive, great customer service.
8/2/2019
Charles H. VERIFIED CUSTOMER
Hose , in your customer relations department, is probably the main reason we continue to bring our Equinox to Reliable. He takes excellent care of his customers.
8/2/2019
Scott D. VERIFIED CUSTOMER
Very polite young man. Kept me up to speed on the progress of the recall work being performed via text. I'd opted for a shuttle to Bass Pro to kill time. Shuttle driver was retired from the same airline I still work for. We knew alot of the same peeps..small world..Greg and Josh..????????
8/2/2019
Thomas C. VERIFIED CUSTOMER
I went to get my keys from the gentlemen who checked me in. He was not there and someone else helped me. He asked another gentlemen for help, because he didn’t work in this department, and was told “that isn’t my customer” in a low voice. The younger gentlemen shrugged it off and then assisted in getting me the cashier. I’m disappointed in that one employee
8/2/2019
Frederick C. VERIFIED CUSTOMER
Hard to speak with an advisor on the phone. I may have considered shocks and struts for the explorer. Lost opportunity due to busy-ness. Long wait time on the Tuesday drop off. Did not provide any information on the condition of a 2011 explorer with 150,000 miles. Ball dropped. Disappointing.
8/2/2019
Christine W. VERIFIED CUSTOMER
Miguel Luna was great!!!
8/2/2019
Kevin W. VERIFIED CUSTOMER
Austin went way above typical expectations to rectify the problem with my vehicle. It means a lot when employees not only ease my mind about problems, but follow through with the needed actions to cure the problem. Job very well done!
8/2/2019
Tim S. VERIFIED CUSTOMER
Service was great!
8/2/2019
Richard C. VERIFIED CUSTOMER
I liked the way Jason handled the service but it took about an hour and half to get the oil changed and the tires rotated. Also when I got there I had to find someone to help me. I asked for Eddie but he apparently want there although he was the person who was to be my service guy.