Service was fast and friendly from everyone I came in contact with at Grapevine Ford.Thank you very much for your professionalism and for fixing the recall problem!
Kirk Harmon, DC, CCSP
8/15/2019
Adrian H. VERIFIED CUSTOMER
Very helpful and friendly.
8/15/2019
Carmen A. VERIFIED CUSTOMER
Great customer service!
8/15/2019
GWENDOLYN S. VERIFIED CUSTOMER
Great help
8/15/2019
Ken C. VERIFIED CUSTOMER
The repair that I brought my vehicle and for is still causing the problem before and now I’m left with yet another day of figuring out how to get around.
8/15/2019
Skylar C. VERIFIED CUSTOMER
Victor was very helpful and was able to get my vehicle serviced in a timely manner which I very much appreciated.
8/15/2019
Tamara T. VERIFIED CUSTOMER
Your the best service advisor I ever had. Thank you
8/15/2019
Karen S. VERIFIED CUSTOMER
Got charged for a part that should have been covered under warranty. Don’t blame Darren at all, but Grapevine Ford should have made this right. It will definitely weigh on my decision where we purchase our next vehicle.
8/15/2019
Mark C. VERIFIED CUSTOMER
Great job helping me out. Sheilah was awesome. I give her the highest rating.
8/15/2019
Tiffany B. VERIFIED CUSTOMER
Charlie was great! Made sure to explain everything I need
8/15/2019
Jeanelle S. VERIFIED CUSTOMER
I was told my battery which you put in August of 2018, was under warranty and at no charge for the new one. After almost 2 hours , you didn’t have the battery in stock, I was told it wasn’t warranted answer the cost would be $340.
8/15/2019
Patrick C. VERIFIED CUSTOMER
Found the experience to be easy and well taken care of by the service manager.
8/15/2019
Anthony P. VERIFIED CUSTOMER
Easy to schedule. Nice staff. Quick service
8/15/2019
YVONNE B. VERIFIED CUSTOMER
Very courteous. Job competed in timely manner.
8/15/2019
Maria A. VERIFIED CUSTOMER
Jonathan is a very kind boy and performs his job very well, he always solves the arrangements of my car Nisan Altima well
8/15/2019
Sherry M. VERIFIED CUSTOMER
No additional comments
8/15/2019
Jose R. VERIFIED CUSTOMER
Awesome like always. Friendly thank you so much
8/15/2019
Deena B. VERIFIED CUSTOMER
B was great to work with. She is a true professional.
8/15/2019
Mary A. VERIFIED CUSTOMER
Thx!
8/15/2019
Takako P. VERIFIED CUSTOMER
Kenneth took a great care of my Leaf for 1 year service and factory recall. First, there was an issue with my original appointment for last Saturday. The receptionist has told me to bring my car in, and all of the services would be done within 2 hours over the phone, however when I arrived there, service dept. told me that I would have to leave my car, it would take all day. Kenneth rescheduled it immediately, and promised me to get it done within 2 hours on Tuesday. The service was done within 2 hours as he promised, and my car was washed very nice as well. He also took care of my front license plate. Please give him the 5 stars. By the way, I love my Leaf! I have owned 3 gen Lexus before, but Leaf is better!! Thanks!