Tyler did a great job of keeping me appraised of the progress on the work completed on my F-250.
9/5/2019
Gary H. VERIFIED CUSTOMER
Thanks Laura!
9/5/2019
William B. VERIFIED CUSTOMER
Fastest service I ever experienced at Grapevine Ford. Awesome service. Pete did an awesome job.!!!!
9/5/2019
DONALD D. VERIFIED CUSTOMER
The service is not complete as of this time.
9/5/2019
Robert R. VERIFIED CUSTOMER
Great experience with my service advisor. Time lines are important. All the time lines where met.
9/5/2019
Abraham P. VERIFIED CUSTOMER
I was totally satisfied. I was kept informed by Alfredo. The wait was short. The waiting area comfortable.
9/5/2019
Mary C. VERIFIED CUSTOMER
Pete Roshell did an excellent job in managing tire repairs and a car wash.
9/5/2019
Chris C. VERIFIED CUSTOMER
The device adviser was great!!!
I was asked if I wanted my Jeep washed and I agreed. When I got my Jeep back it was all water spotted It looked worse than when I brought it in for servicing. I had to take my Jeep home to re-wash it. I had to scrub it to get the water spots off the paint. I then had to wax the Jeep to remove the rest of the water spots. When I took it in for service it was just dusty. If you are giving a free wash I
would have them dry the water off the vehicles. I wasted a few hours fixing your free wash.
9/4/2019
Khalid M. VERIFIED CUSTOMER
Everyone there were great.
9/4/2019
Jason C. VERIFIED CUSTOMER
Love you guys. You always so helpful. I would definitely recommend Midway to all my friends and family. A++
9/4/2019
Daniel L. VERIFIED CUSTOMER
Logan was awesome
9/4/2019
Sandy D. VERIFIED CUSTOMER
Ultimate service!!!!!! Thank you, Pete. Please thank Dash for me too. I left without telling him thank you.
9/4/2019
Rosinha R. VERIFIED CUSTOMER
Tes, Andrew Shannon was great to work with.
9/4/2019
James B. VERIFIED CUSTOMER
He is always first class, professional, and helpful in explaining all information.
9/4/2019
Anita W. VERIFIED CUSTOMER
Victor is always so helpful and courteous. I also like and appreciate him explaining the repairs or services that have and need to be done. I feel that he will make sure that the work is done to my satisfaction! Amazing job Victor- keep up the great work!
9/4/2019
Evelyn D. VERIFIED CUSTOMER
From the time Tony answered my initial call for an appointment, he was friendly and genuine. I felt he was genuine and helped me without making me feel like he was looking for something in return. I understand that’s the business, but he was great at focusing on getting my goal taken care of. Personable and empathetic, I felt comfortable since I wasn’t sure what to take care of first: the damaged body on my car or the overdue maintenance. He didn’t hassle me or try to sell me things or services I didn’t need. He physically walked me over to the collision services and reassured me that he would be available if I decided not to go through the body repair today. His communication is outstanding and he is one to follow through. It is rare to find someone like him. He is good for your customers and your business:)
9/4/2019
Jose I. VERIFIED CUSTOMER
Excellent job..well done..
9/4/2019
CHRISTINE S. VERIFIED CUSTOMER
Eric is an excellent service rep. I feel confident that my car is in his capable hands.