Evan Frykman went out of his way to obtain a part for my vehicle sooner than expected. Amir who drove me back to my office was courteous and a good conversationalist. Entire staff at Lexus has been exceptional!
1/11/2020
Terry W. VERIFIED CUSTOMER
They were thorough, efficient & kept me informed. Great job everyone!
1/11/2020
Jill H. VERIFIED CUSTOMER
Drew took exceptional care of us..
1/11/2020
Tracy E. VERIFIED CUSTOMER
The work was very thorough and done well. Sheilah kept me informed and was wonderful to work with.
1/11/2020
ALETA J. VERIFIED CUSTOMER
Very thorough however had to wait for a service person to check me in for about 20 minutes. A little excessive. Did not appear to be busy. I was the 1st person in line in the express lane
1/11/2020
Christina P. VERIFIED CUSTOMER
He is very helpful, professional, and very knowledge with his products service. He make me feels welcome.
1/11/2020
Cecilia O. VERIFIED CUSTOMER
Everyone was wonderful, thank you to all.
1/11/2020
Barbara L. VERIFIED CUSTOMER
Fantastic service. Nathan Sim and Garrett in sales are both outstanding. They are the best ever
1/11/2020
Shannette K. VERIFIED CUSTOMER
Ken is very nice and pleasant.
1/11/2020
DOREEN G. VERIFIED CUSTOMER
Brian was very professional, knowledgeable and made it a pleasant experience
1/11/2020
Betty D. VERIFIED CUSTOMER
Great job! Carlos was very nice and attentive!
Came off his lunch break to take care of getting me on my way
Thanks
1/11/2020
Henry D. VERIFIED CUSTOMER
Thank you
1/11/2020
James R. VERIFIED CUSTOMER
great service. thanks Davin
1/11/2020
Sheri L. VERIFIED CUSTOMER
Very happy with the customer service.
1/11/2020
James And. VERIFIED CUSTOMER
Daven was great as always. Overall the experience was very good and I’m happy to have my car in great working order for the year since I’m approaching 200,000 miles on my 2003 GLX 470.
Only comment for improvement is that the mechanics or person cleaning the car left a lot of dirty marks over the plastic floorboard piece that runs across the bottom of the door. Windows were not cleaned well either but these are minor issues. The difference between good and great though so I’m mentioning it. See you guys next year.
1/11/2020
Jose H. VERIFIED CUSTOMER
Car didn’t even make it to 100 thousand miles .
1/11/2020
Diane V. VERIFIED CUSTOMER
Superior service !!
1/11/2020
Jane M. VERIFIED CUSTOMER
Eric is definitely the reason I come to Cerritos Nissan for my service
1/11/2020
Donna D. VERIFIED CUSTOMER
Bought 4 cars and serviced our car there over a 15 year span. Ask for a 10 percent discount and found a coupon from Cerritos of Lexus wouldn’t even match. Spent 15 k at the service over the last 2 years. Last time I will be servicing at SCL.