My concern has nothing to do with my Service Rep, or the Service itself provided by the dealership. I had called a day earlier to speak to my Service Rep, and the person that answered the phone failed to inform me that my Rep was not working that day and just forwarded my call to my Rep’s phone, so I never got a timely response to my call. As a result, I had to take my car to another vendor to complete part of my service, which was approximately $1,000 in value.
3/8/2020
Arvin V. VERIFIED CUSTOMER
Thank you for the inspection report.
3/8/2020
Cassie A. VERIFIED CUSTOMER
Tony is the man!!!
3/8/2020
Karlene D. VERIFIED CUSTOMER
RGD is a true professional! Thank you! Karli
3/8/2020
Yama R. VERIFIED CUSTOMER
Great experience once again!
3/8/2020
Yolanda D. VERIFIED CUSTOMER
Jaime was excellent in his services that he proved Ed to me with good information provided. Thank you Jaime! Thank you for Nissan
3/8/2020
Linda H. VERIFIED CUSTOMER
Jamie was very nice very polite and did a good job Thank you
3/8/2020
Marco R. VERIFIED CUSTOMER
It was a bad service from one hour todo five and a half hours pity service to the public
Atte: Marco R
3/8/2020
Joyce D. VERIFIED CUSTOMER
I received great service the kind that women need and hope for honest and polite.
3/8/2020
Debbie W. VERIFIED CUSTOMER
Always stellar customer service but I spend a lot of money at Lexus and don’t think it was necessary to charge $225 for a gas cap seal.
3/8/2020
Lauanna C. VERIFIED CUSTOMER
I'm very pleased with the service I received from your dealership today. Jonathan did an excellent job explaining what the problem my Altima was having.
3/8/2020
Emanuel V. VERIFIED CUSTOMER
Tyler Jaquess provided excellent customer service and kept me in the loop as my truck was being worked on. I was very satisfied with the service he provided.
3/8/2020
James P. VERIFIED CUSTOMER
Laura is great!
3/8/2020
MICHAEL M. VERIFIED CUSTOMER
Very satisfied
3/8/2020
Natasha M. VERIFIED CUSTOMER
Derrick is awesome, perfect customer service
3/8/2020
Micheal B. VERIFIED CUSTOMER
Felicia Abbout was familiar with the problems I was experiencing with my truck. She's very knowledgeable and reassuring that Midway will take care of the issues. It was a good experience.
3/8/2020
Elliot H. VERIFIED CUSTOMER
Ok
3/8/2020
Evan E. VERIFIED CUSTOMER
Very attentive and helpful with concerns and needs. Would highly recommend him