Paloma was great, in just not happy how my car was not clean properly. Still has stains inside and out
5/24/2020
Danny V. VERIFIED CUSTOMER
Very expensive I will have to change my oil myself because of the expense
5/24/2020
Monica A. VERIFIED CUSTOMER
Brian was very helpful. Although I’m not happy with the quality of the repairs since this is the third time I brought in the car since February, it has nothing to do with the customer service. I truly hope that my car has been repaired for good and I can enjoy driving it again without any more incidents.
5/24/2020
Diane B. VERIFIED CUSTOMER
It’s always a pleasure to do business with Pete Roshell. Thank you Grspevine Ford & Pete!
5/24/2020
Heidi V. VERIFIED CUSTOMER
Best customer service
5/24/2020
BILL R. VERIFIED CUSTOMER
Excellent service
5/24/2020
John A. VERIFIED CUSTOMER
Super job as always!
5/24/2020
Diamond M. VERIFIED CUSTOMER
Robert is amazing! He’s so kind and patient but light and funny. He takes his job seriously but makes you feel comfortable. He helped me with all my car issues that needed to be taken care of and planned a new upkeep schedule we can work on together.
Thanks Robert!
-Skkyy
5/24/2020
Tiffani M. VERIFIED CUSTOMER
The "service stability track" light blinked on again on my 2019 camaro. Jorge was the service advisor I was looking for to see if he could help me determine why the light keeps blinking on. Before Jorge arrived on shift one of the service departments team member connected me to one of Jorge's boothe mate it was either Hector or Ceasars I am sorry I can't remember but the advisor told me Jorge was not on shift yet and he decided to at least get me checked in he even got into further detail about my vehicle warranty and he was so helpful Hector I believe. When Jorge Lopez arrived the service advisor who took very good care of me communicated my issue to mr. Lopez and I was so grateful. When Jorge took over he got me home and made contact with me to tell me why the service stability track light kept going on. Found out the kahu tracking system was not properly connected and for Jorge to take the time to talk to the service advisor at freeway chevrolet who installed the device was awesome. So now that freeway Chevy is aware of the issue they can reinstall that tracking correctly thanks to Jorge Lopez and his team at midway chevrolet. Thank you guys. Please tell Jorge I said thank you again.
5/24/2020
KRIS SAM. VERIFIED CUSTOMER
Excellent job! They always update me whats going on on my car.and specially ofcourse carwash.????
5/24/2020
Rob C. VERIFIED CUSTOMER
Very helpful and ultimate professional
5/24/2020
Dheeraj M. VERIFIED CUSTOMER
I am getting a wrench symbol And say see manual alert the next Day after servicing vehicle ?
5/24/2020
Gannell K. VERIFIED CUSTOMER
He was awesome truly amazing
5/24/2020
Theresa C. VERIFIED CUSTOMER
Looking forward to the Survey.
5/24/2020
Juan A. VERIFIED CUSTOMER
Jaime was super polite. Explained to me all the details and would call me and give me updates!
5/24/2020
Carl L. VERIFIED CUSTOMER
You guys are the best.
5/24/2020
Cintia M. VERIFIED CUSTOMER
She was very helpful and she was really fast getting me in and out within the time she advise in the beginning
5/24/2020
Sawmon J. VERIFIED CUSTOMER
Thank you!
5/24/2020
Joseph T. VERIFIED CUSTOMER
Great service as always, very knowledgeable and kind people.
5/24/2020
Lucy C. VERIFIED CUSTOMER
Jonathan is always extremely helpful and really nice to work with.