Instead of letting me know that my car was done B. Barrera was gossiping for 45 minutes after my car was done how do i know because after it was washed i saw it parked infront of me waiting room is literally right there no wonder it takes 2 hrs 45 mins for a oil change
6/11/2020
David L. VERIFIED CUSTOMER
Excellent
6/11/2020
Raul E. VERIFIED CUSTOMER
I picked up my car but was told that the recall wasn't performed after I approved for it to be done. That's disappointing because I didn't have time to wait again and now I will have to go back to get it done
6/11/2020
Michele M. VERIFIED CUSTOMER
Victor was very nice but it's "B" that my husband and I were very impressed with. She was very professional and knowledgeable! I will want her to help me from now on when I come in for service.
6/11/2020
Armando P. VERIFIED CUSTOMER
Brought my car in for a fast service and came out happy with the work done.
6/11/2020
Christine M. VERIFIED CUSTOMER
Very friendly, very knowledgeable.
Very good experience at Ford Grapevine
6/11/2020
Debra N. VERIFIED CUSTOMER
Jody is an excellent service advisor. Very pleased with how she took care of my service needs today. Definitely recommend Jody.
6/11/2020
Brian J. VERIFIED CUSTOMER
It took a week to clean a connector?
6/11/2020
Melvena G. VERIFIED CUSTOMER
Alfredo kept me updated thru whole process of the service thru text and did not have to wait longer than what was told it would take. Very pleased with service and got a car wash as well. Had a horrible experience at Five Star Ford so did not want to go back there. So happy to have Grapevine Ford.
6/11/2020
Terry And. VERIFIED CUSTOMER
Great intake and personal interest in keeping me involved.
6/11/2020
Richard B. VERIFIED CUSTOMER
Daren was very professional. Great service!
6/11/2020
Jill R. VERIFIED CUSTOMER
Thank you for taking such great care of my car and me!!
6/11/2020
Greg E. VERIFIED CUSTOMER
Did not find what was leaking but we will keep an eye out.
6/11/2020
George H. VERIFIED CUSTOMER
Tyler was great and took care of my car in a timely manner! Very much appreciated
6/11/2020
Robert T. VERIFIED CUSTOMER
Great service and Pete was in constant contact which made things much better!
6/11/2020
FRED P. VERIFIED CUSTOMER
All was good!
6/11/2020
Ruby B. VERIFIED CUSTOMER
We’ve used Reliable before and have been happy with their professionalism and workmanship. Thank you.