Hassan my service writer is great to work with
He is very professional and my car has been service on time and well done
11/27/2020
Elsa A. VERIFIED CUSTOMER
Service department (Dave) was excellent!!!
11/27/2020
Martin C. VERIFIED CUSTOMER
Wonderful service!
Hassan was very helpful!
Thank you
Happy Holidays
11/27/2020
Renee C. VERIFIED CUSTOMER
Great Job thank you
11/27/2020
Laura S. VERIFIED CUSTOMER
Everything went well
11/27/2020
Ellisa C. VERIFIED CUSTOMER
None
11/27/2020
Douglas S. VERIFIED CUSTOMER
Isaac handled my appointment in a timely and professional manner. He took my car to the garage for Zaktec application and said it would take 2 hours. However the car was ready in 90 minutes.
11/27/2020
Kevin C. VERIFIED CUSTOMER
Chris was great.
11/26/2020
SHAHRIAR R. VERIFIED CUSTOMER
Tyler is always superb in customer service! Thank you all for your continued excellent service!
11/26/2020
Carl L. VERIFIED CUSTOMER
Jason never got back to me - despite me leaving 3 messages - regarding replacing my uConnect for my Laramie Longhorn.
11/26/2020
DICKEY L. VERIFIED CUSTOMER
Tyler was professional and friendly. It was a pleasure doing business with you
11/26/2020
Tony C. VERIFIED CUSTOMER
Thanks to Christopher for his prompt and friendly service!
11/26/2020
YVETTE Z. VERIFIED CUSTOMER
Christopher took the extra time to show me how to use a tire gauge. Thank you for being so helpful.
11/26/2020
David S. VERIFIED CUSTOMER
This was a bad service experience. Loaner car promised, not avail, had to rent, car was returned dirty, no call was made to let me know about repairs or when complete. Wheel lock left in cup holder, overall bad experience.
11/26/2020
DOUGLAS W. VERIFIED CUSTOMER
John was very helpful when determining my service needs and warranty.
11/26/2020
COREY M. VERIFIED CUSTOMER
Always happy with the service at Grapevine Ford. There are closer dealerships but I’d rather go to the one I trust.
11/26/2020
LYNN B. VERIFIED CUSTOMER
Provided inaccurate information about my car.
11/26/2020
Gary B. VERIFIED CUSTOMER
Tre was great! Friendly customer service and had truck finished up quickly. Will definitely be back. Thanks
11/26/2020
Harrison F. VERIFIED CUSTOMER
It started to leak again just as bad the next day.