Please note that Pete Roshell is one of the best service managers I have ever come across. He is truly careful to make sure he communicates clearly every action taken and always ensures I am 100% satisfied.
Pete is the 1% that goes the extra mile.
I take my vehicle to Grapevine Ford because of Pete.
12/12/2020
Nancy F. VERIFIED CUSTOMER
I don’t remember his name but the guy who took care of the car was fabulous, friendly and knowledgeable. Two thumbs up.
12/12/2020
PAUL C. VERIFIED CUSTOMER
Alfredo was excellent. Great service.
12/12/2020
Crystal M. VERIFIED CUSTOMER
Everyone here is great and treated me with utmost attention & I know my car are in safe hands. John Kenney is superb!
12/12/2020
Kirsten B. VERIFIED CUSTOMER
Vickie Allenraines was great. A true professional in her thoroughness and follow through. Thanks to all of you for help in resolving my issue. Jeb Burton
12/12/2020
MARY C. VERIFIED CUSTOMER
Vickie was very nice and helpful
12/12/2020
SERGIO M. VERIFIED CUSTOMER
Please don't contact me for any reason at all!!!!
12/12/2020
EVA A. VERIFIED CUSTOMER
Everyone there is very nice and professional and I appreciate that very much
12/12/2020
FRANK G. VERIFIED CUSTOMER
Hugo Sanchez did an excellent job He Services my Corvette like a service man should do.I like for him to service my Corvette all the time Thank You Hugo
12/12/2020
Jonathan W. VERIFIED CUSTOMER
Awesome service, would definitely recommend. All because of your service tech Codey Powell. He is a credit to your business.
12/12/2020
Raul G. VERIFIED CUSTOMER
Chris was very helpful and the service seemed very good.
I own two Ford Fusions and we will trust you with our future service.
Raul
12/12/2020
Victoria Q. VERIFIED CUSTOMER
Austin was great and got my vehicle back to me so quickly! He was very kind and helped me get my price down as much as possible. I would
recommend him to anyone.
12/12/2020
JOHN C. VERIFIED CUSTOMER
Andrew did great to make sure everything was taking care of
12/12/2020
BRIAN B. VERIFIED CUSTOMER
Pete is Outstanding, met me at the Vehicle, Kept me informed,service again from Pete, just simply Flawless!
12/12/2020
Russell L. VERIFIED CUSTOMER
Got it done when he said he would. Seems like it’s done right so far. Overall good service.
12/12/2020
Garry A. VERIFIED CUSTOMER
Andrew was professional helpful and took care of our issue as he promised unlike previous experiences we have had at Grapevine Ford. He did what he promised and was timely. We were super satisfied and pleased with him. He is an excellent ambassador for your brand. I trust him to handle issues and follow up in a timely manner! Thank you Andrew!
12/12/2020
Joseph P. VERIFIED CUSTOMER
After about 1-1/4 hour , I started to walk around the waiting room and as i came to the “garage” door and I spotted my car outside just sitting there. At first I couldn’t believe that it was my car since it was in the outside close to the entry.
I then walked toward the car and sure enough it was mine. Since Alfredo was not at his desk, I had someone to make sure that my car was indeed ready to be released to me. I possibly could have had my car and on my way 10-15 minutes earlier. I’ve alway had good service but...I could have left earlier.. sad...
12/12/2020
Hank S. VERIFIED CUSTOMER
Alfredo is always professional and thorough in all his work he does. He is an asset to your organization and company face to the customer. and I always look forward to working with him on all my service and parts needs at Grapevine Ford. Keep up the good work.
12/12/2020
John M. VERIFIED CUSTOMER
South County Lexus continues to live uo to its top rating in the USA. Incredible
detail in even the normal service schedule. Scott Monge is the most capable person that is most trustworthy.
A Lexus will always be in my garage as long as it came from South County Lexus
12/12/2020
Ray O. VERIFIED CUSTOMER
Scott was great, we love him, just a few hiccups with this particular service. Thank you.