2 voice mails to Alfredo. None answered. Just had 30K check completed. Told by Alfredo my original HANOOK TIRES worn out and given prices to replace. 30K????
Noticed from price sheet given by Alfredo that these tires have 50K tread warranty.
Ok......question is......how does this issue apply to my CURRENT situation????
Please acknowledge. BRIAN N
12/10/2020
Mark M. VERIFIED CUSTOMER
Communication regarding the status of my vehicle was extremely lacking.
12/10/2020
Gary B. VERIFIED CUSTOMER
I had excellent service...everyone was very capable and professional.
12/10/2020
Firouzeh G. VERIFIED CUSTOMER
Very professional and kind person (Hassan)
Took care of me.
12/10/2020
ROBERT P. VERIFIED CUSTOMER
Continued outstanding service.
Bob Perry
12/10/2020
DILIP U. VERIFIED CUSTOMER
Always a great experience
12/10/2020
Jessica R. VERIFIED CUSTOMER
Scott is great!
12/10/2020
Dean T. VERIFIED CUSTOMER
When I came in for my appointment there was no record that I made that appointment. I was later informed that my appointment was made for a different day. I then was placed on a call list and turned away.
Not happy with this process
12/10/2020
MIKE B. VERIFIED CUSTOMER
Both parts and service were awesome. A last minute accessory add was no problem at Grapevine. Great people and great attitudes.
12/10/2020
KRISTIN M. VERIFIED CUSTOMER
Chris was great and very helpful! I appreciate him getting everything fixed so quickly.
12/10/2020
Charles V. VERIFIED CUSTOMER
I had a pleasant experience! Vicki Raines handled my service and was very knowledgeable and helpful. I will
always contact her for any future service needs!
Charles
12/10/2020
Gaspar S. VERIFIED CUSTOMER
Great service
12/10/2020
Lorraine M. VERIFIED CUSTOMER
Jaime answered all my questions kelp me up with everything going on with my car my car was ready when promised! I have been working with Jaime for years i really trust him and he keeps my car running great i just do what he advises thank you Nissan for Jaime very happy with Nissan
12/10/2020
Robert C. VERIFIED CUSTOMER
Daven Anthony always is polite and courteous when we have a cars serviced at Lexus.
12/10/2020
Jon E. VERIFIED CUSTOMER
Carlos did a great job. He was courteous and professional.
12/10/2020
Manoka R. VERIFIED CUSTOMER
Great job
12/10/2020
John P. VERIFIED CUSTOMER
Was for routine service and asked Victor to get my windshield wiper blade replaced because it’s broken. He said it can wait for next service and can walk me to the shop if I want one. Just confuse isn’t he suppose to provide that for me? After the visit I still have a broken wiper blade and I’ll do it myself. Also the next day my tire pressure light turned on which tells me no air was put in? Last service I also put some air myself after the light pressure went on. For the last fifteen years I’ve been taking care of by previous advisor except for the last two service.
12/10/2020
Pamela B. VERIFIED CUSTOMER
I can’t thank Eric Adamson enough for his services, very polite, very clear and he called me on the my phone and let me know that my car was finished and they was about to wash it and will come and get me when the car was done.. now that’s what I call customer service communication, Thank you Cerritos Nissan for taking back to customer matter.. He was excellent..????????