All the items it came in for were taken care of. My issue is with on the work order it says that multiple point inspection was done. As soon as I got in the car warning message for replacement of battery comes on . Why was that missed on the multiple point inspection?
1/16/2021
ROWLAND W. VERIFIED CUSTOMER
Thanks to Jason. Great customer service.
1/16/2021
James C. VERIFIED CUSTOMER
Andrew is great as always !couldn't ask for a better advisor.
1/16/2021
Michael S. VERIFIED CUSTOMER
Everything was perfect from start to finish. Pete is the kind of guy that goes above and beyond, and it was hands down the best dealership service experience I’ve had.
Everyone was friendly, and they knocked the service out quicker than expected.
1/16/2021
Steven R. VERIFIED CUSTOMER
Always a great experience! Jon is good guy; heck of a singer, songwriter and actor as well.
1/15/2021
DOUGLAS J. VERIFIED CUSTOMER
My service tech John M. was committed to providing me with the service I requested, and in addition noticed that my power steering fluid was quite dirty. He called me to authorize service, quoted a price, and returned my Jeep clean and washed. This is service I appreciate!
1/15/2021
MATTHEW L. VERIFIED CUSTOMER
Mikey is awesome! We are very lucky to work with him. He goes above and beyond for his customers.
1/15/2021
Laurel Patrice. VERIFIED CUSTOMER
Thank you for your support.
1/15/2021
MARIA C. VERIFIED CUSTOMER
Carlos provided me with excellent customer service, answered all my questions.
1/15/2021
Veronica M. VERIFIED CUSTOMER
Excellent service and communication.
1/15/2021
Deborah H. VERIFIED CUSTOMER
Andrew Shannon is an asset to Grapevine Ford
1/15/2021
Anthony W. VERIFIED CUSTOMER
Excellent service by my advisor
1/15/2021
Bob L. VERIFIED CUSTOMER
Jason Scaff is professional, knowledgeable, courteous and a pleasure to work with. I am always pleased with his service.
1/15/2021
SONJA A. VERIFIED CUSTOMER
Jon is great!!!
1/15/2021
Joseph M. VERIFIED CUSTOMER
Everyone was very friendly and helpful
1/15/2021
RONALD R. VERIFIED CUSTOMER
Jason is a great service advisor.
1/15/2021
Andrea K. VERIFIED CUSTOMER
Fastest service ever!
1/15/2021
Douglas F. VERIFIED CUSTOMER
Thanks for the quick turnaround.
Doug Fender
1/15/2021
Jearmy B. VERIFIED CUSTOMER
Hassan is a fantastic customer service representative. He always tries to do the right thing by the car owner.
1/15/2021
Latoya J. VERIFIED CUSTOMER
Horrible customer service skills from out the gate. Make me not ever want to bring my car back here ever again I will never refer anyone to this establishment.