Isaac was efficient and very thorough and very personable.
1/14/2021
Gabriela T. VERIFIED CUSTOMER
Todo muy bien , su services exelente y la ayuda de Brian exceptional
1/14/2021
DEBORAH B. VERIFIED CUSTOMER
Scott is great! Along with the rest of your staff...
1/14/2021
Sandra L. VERIFIED CUSTOMER
Very thorough explaining what needed to be replaced & answering my questions.
1/14/2021
Mary D. VERIFIED CUSTOMER
Tony was wonderful! Thorough, warm, and so gracious as he answered all of my questions.
1/14/2021
Kwang Taik. VERIFIED CUSTOMER
Good Service
1/14/2021
RENATO A. VERIFIED CUSTOMER
Service was great although I can’t believe that this brand new car that we bought from your dealership required service after driving it only once (to the shop to get tinted). Literally within days or bringing the new car home, the warning light was on and we were told it needs to be brought in for service.
1/14/2021
EVAN V. VERIFIED CUSTOMER
I really applaude how Isaac goes above and beyond to take good care of his cllients. He takes luxury service to another level. The vehicle came out really clean and tidy. And he even made sure that I get the information I need for a part that I was looking for.
1/14/2021
Deborah R. VERIFIED CUSTOMER
Carlos, David thank you!!!
1/14/2021
Kevin M. VERIFIED CUSTOMER
Excellent repair on the leather. Thanks
1/14/2021
Richard H. VERIFIED CUSTOMER
Excellent Recall Service. Prompt, courtesy’s is excellent!
Carlos did a wonderfully job!!
1/14/2021
Carolyn O. VERIFIED CUSTOMER
Excellent service!!! Went in to check on a specific recall. Found out that recall did not pertain to my car but they found another to update software. My software was updated, additional service points were checked and my car was washed. I'm impressed and appreciate the service.
1/14/2021
Lucero G. VERIFIED CUSTOMER
My concerns were listened to, and i definitely trusted Victor would do whatever him & his team could, to fix our car’s issues. After this phenomenal experience, it’s safe to say we will be coming back to Cerritos Nissan for our car’s routine check up and potential car purchase in the future.
10/10 !!
1/14/2021
James K. VERIFIED CUSTOMER
10 out of 10 would recommend!
1/14/2021
Karina M. VERIFIED CUSTOMER
My service advisor was not only knowledgeable, but efficient and friendly. This is my first Lexus and the customer service I have received so far, influences me to continue to buy the brand.
1/14/2021
SCOTT S. VERIFIED CUSTOMER
Andrew is always very helpful, professional and personable. His service level keeps me coming back to Grapevine Ford.
1/14/2021
Francis M. VERIFIED CUSTOMER
He took care of my car and explained my service options to me in a way I understood.
1/14/2021
Ziolkowski Patent. VERIFIED CUSTOMER
I don't think your operation is setup to satisfy your customers.