Miguel was great! Very attentive to all the questions and concerns I had. Overall he made it a great experience.
1/14/2021
WILLIAM S. VERIFIED CUSTOMER
Christopher greeted me when I arrived, and was very courteous and professional. He gave me all the details of what to expect during my visit regarding what they would check during the oil change, and how much it would cost. He also kept me updated while I was waiting. Great service as always. I will always bring my vehicle to Ford of Grapevine as long as I live here!
1/14/2021
Richard U. VERIFIED CUSTOMER
Isaac was very polite. He let me know what my car needed. A loaner car was waiting for me. My car was ready for pick up on time. I will be back in 6 months.
Thank You Isaac
1/14/2021
CHRISTINE P. VERIFIED CUSTOMER
Fastest oil change ever! In and out in 1 hour, just wish they had washed my car, they usually do
1/13/2021
Wilson H. VERIFIED CUSTOMER
Great service!
1/13/2021
Rosanna M. VERIFIED CUSTOMER
Thank you Tim for getting my car serviced all in one day! Great service!
1/13/2021
SALLYANN M. VERIFIED CUSTOMER
He was Personable smart and very educated and what his job was.
1/13/2021
Lisa W. VERIFIED CUSTOMER
I am satisfied with the service. Thanks.
1/13/2021
Adaiah G. VERIFIED CUSTOMER
Didn't have to wait. Service was prompt and a good cost.
1/13/2021
Wally J. VERIFIED CUSTOMER
He and the team got my repair effected promptly and returned my car to me in good working order. I also appreciated the courtesy and friendliness of the courtesy van drivers who got me home and back to the dealership.
1/13/2021
David H. VERIFIED CUSTOMER
Tyler did a great job communicating with me throughout the process and especially dealing with the warranty company.
1/13/2021
Garland G. VERIFIED CUSTOMER
Arrived @ 9:00 for 9:15 appt. Oil change, was told would be hour and a half. 2 hour later car still sitting in line,I complained because of emergency, departed 11:55.
1/13/2021
Alex Z. VERIFIED CUSTOMER
Jason was great!
1/13/2021
Pat G. VERIFIED CUSTOMER
Service department did a great job!
1/13/2021
William L. VERIFIED CUSTOMER
Okay
1/13/2021
Simon R. VERIFIED CUSTOMER
Victor is good person and he know his job and he doing good job
1/13/2021
W D. VERIFIED CUSTOMER
Isaac Lam was very professional and courteous
1/13/2021
Mariana R. VERIFIED CUSTOMER
Carlos displayed exceptional customer service!! He worked in a fast and professional Manner!
1/13/2021
Elizabeth G. VERIFIED CUSTOMER
Hassan was professional and responsive. He explained my
Car issues in a clear and concise manner and pleasant and friendly
1/13/2021
Ronald P. VERIFIED CUSTOMER
Ronnie and the staff were professional, courteous and timely. Also, no surprises! Thank you.