We have worked with Isaac before. He has always made the appointment seamless and is very knowledgeable about the car. It's appreciated!
2/2/2021
Timothy S. VERIFIED CUSTOMER
Service tech was great, explained everything well. The car was completed in user the estimated time.
2/2/2021
Michael P. VERIFIED CUSTOMER
Grapevine Ford has an excellent service department that makes you feel like part of the family. Knowledgeable, and efficient. I have no reason to go anywhere else.
2/2/2021
Bianca H. VERIFIED CUSTOMER
Great Customer Service!
2/2/2021
James M. VERIFIED CUSTOMER
Great Service
2/2/2021
Cathy O. VERIFIED CUSTOMER
Always so much professionalism and knowledge from Ivan. Thanks again!!
2/2/2021
Kris Sam. VERIFIED CUSTOMER
Service is fast! I guess not event 45mins! Everygood! But the think is i have concern about my driverside door panel and theres a gap. And the service advisor said to me is when the time im gonna be back to have a servie again thats the only time they gonna order the parts. ??????????? Why you can just order right now and call me when you have my parts. Simple like that. I dont know if that guy is lazy do to an quotation for that part. Service excellent. Service advisor so so. I dont like that advice to me...
Thankyou
2/2/2021
Cindy M. VERIFIED CUSTOMER
Thx Victor! ????
2/2/2021
A Plus. VERIFIED CUSTOMER
Nice and quick service
2/2/2021
Michelle S. VERIFIED CUSTOMER
Always speedy response to my inquiries and excellent customer service!!!
2/2/2021
Matthew K. VERIFIED CUSTOMER
She is amazing - great job!
2/2/2021
Luis S. VERIFIED CUSTOMER
Hassan was professional and explained the service to our car.
Thank you
2/2/2021
Ismael P. VERIFIED CUSTOMER
Excelente
2/2/2021
Aaron M. VERIFIED CUSTOMER
Service adviser was great. The issue of noise coming from car was not cleared. But no fault of adviser
2/2/2021
Angelica Z. VERIFIED CUSTOMER
Thank you so much.
2/2/2021
David . VERIFIED CUSTOMER
Ronnie Crowe explained everything to us in his usual polite, informative manner. He called to update us on the problem (which was as he originally diagnosed) and promptly called when car was ready for pick up. Thanks Ronnie.