Berkshire Hathaway Automotive Group

Tony is always amazing!

Jacob is a great service advisor. He always goes beyond my expectations and makes sure to find solutions for whatever problem my car is having. He’s very friendly and informative.

Friendly and fast service.

Quick easy checkin. Quick check out. Excellent service from RGD.

Very Good Service.

Quick and relevant service, it’s the main reason to keep coming back to Lexus

Hassan is the best! He is a pleasure to work with. I always ask for him when I come in for my service.

Excellent service. Everything was done earlier than I thought. I was prepared for a 4-hour wait, but it turned out to be 2-1/2 hours.

Thank you for the great service

Car was returned dirty(only rinsed)and problematic. Now my car wont recognize the key fob randomly. i dont think that its a reflection on David himself but on Nissan. This the second Nissan place ive had service done and both were times my experience were unsatisfactory. Only this time my car has started to malfunction.

Tony is great I always ask for him it’s been years and never have I been disappointed. He is honest and friendly and always keeping me updated and has always addressed my concerns. I’m a customer for life. Thank you Tony

Keep up the good service Carlos.

Derrick is an amazing service writer

Very good job!

Daniel went above and beyond to make sure all of my concerns about warranty items were resolved. Thank you

Jon Kenney is great. Always goes to extra effort

Thx u great customer service

The service associate never called me to give an update on the status of my vehicle, I had to call many times for updates. On Friday I was told that parts would arrive over the weekend and the vehicle would be done on Monday. I called 4 times on Monday inquiring about the status and never received a call back. I ended up going in to the service department to find out what was going on. When I arrived the service associate said that the vehicle was done, and that he called me on Friday to tell me it was done. I then reminded him that I was the one who called him on Friday and that he told me then that they were waiting on parts. I asked him if he was sure the repairs were finished, and he said “it looked done”. I asked him to double check, and when he did he found out that the repairs were not completed. I had to leave and return the next day to pick up the vehicle, which caused me to pay for another day of the rental car. The service associate said that he would cover the cost of the extra day on the rental, but that never happened. I know that the service department is busy, but we depend on the reliability of our vehicles, and don’t appreciate that people working in service don’t seem to care or show any sense of urgency to get repairs completed. Also, the vehicle was filthy when I picked it up. It had rained over the weekend and the vehicle was left out to get dirty. At the very least, it could have been run through the car wash.

Thank you

I swore I would never be paid enough money to set foot back in reliable Chevrolet. After my experience test with the shuttle driver and Debbie I am blown away the difference in experience this go around vs 10+ years ago. Good job and thank you to Debbie and the fantastic shuttle driver