Jorge is a great advisor tells me what additional things I need done or thing are in good condition. That don't need service. Saves me lots of money and the job is done right the first time. That's why I come back for more service on other vehicles I have
3/30/2021
William B. VERIFIED CUSTOMER
I dropped my vehicle off at 10:45 and was told that the service would be complete NLT 1PM. I went to the service counter at 12:55pm to inquire about my vehicles status, had to wait until 13:15 for a response due to other customer ahead of me, and was told at 13:15 that my service representative gave the keys to the wrong technician and my vehicle would not be complete for another 30 minutes. My vehicle was completed almost an hour late at 13:55. I also requested upon arrival at 10:45 that my vehicle be washed, but was told by David at 13:55 that it would take another 15 minutes to be washed since 2 customers were already ahead of me. At that point it was already an hour past the estimated completion of my vehicle so I opted to not have it washed so I could finally leave. I am not happy with the service I received today.
3/30/2021
Dante C. VERIFIED CUSTOMER
Ready as promised. He kept me updated on the status of what am there for. Thanks
3/30/2021
Potex Thread. VERIFIED CUSTOMER
Your service is very professional and friendly
3/30/2021
Therese T. VERIFIED CUSTOMER
Thank you for an easy fast experience!
3/30/2021
BRIAN S. VERIFIED CUSTOMER
Thanks John got the job done very quickly
3/30/2021
Barbara B. VERIFIED CUSTOMER
Always a great experience!!!
3/30/2021
Mario P. VERIFIED CUSTOMER
Paloma fue muy atenta y professional al explicarme el problema de mi vehiculo y los procedimientos a seguir para solucionarlo. Me senti muy satisfecho con su servicio.
3/30/2021
Kimberly B. VERIFIED CUSTOMER
Austin done a wonderful job. He very nice honest. Trustworthy guy. He is the only 1 I trust to fix my car
3/30/2021
Birgit S. VERIFIED CUSTOMER
Daven is not only knowledgeable about the next service, but also is very personable with his customer service. He goes above and beyond to accommodate the customer’s loaner return time and proactively looks for the LEXUS factory warranty offer for the specific car. I have recommended him to be the service writer to my LEXUS owner friends snd told them to ask for him when taking their LEXUS in for service.
3/30/2021
Caitlin K. VERIFIED CUSTOMER
Worked with John before, he is very nice and responsive. I will only see John about my car from now on.
3/30/2021
Elexis S. VERIFIED CUSTOMER
Just keep it up thanks
3/30/2021
Anthony D. VERIFIED CUSTOMER
Easy and pleasant experience
3/30/2021
Zachary F. VERIFIED CUSTOMER
Jon is a pleasure to work with and makes the process quick and easy.
3/30/2021
Barton C. VERIFIED CUSTOMER
Thanks Tim!
3/30/2021
Patricia B. VERIFIED CUSTOMER
Debbie Peavey is also so helpful, courteous, keeps me informed etc. she is just great!!!
3/30/2021
David D. VERIFIED CUSTOMER
Hassan was very courteous and professional.
He explained everything clearly and serviced our needs without any hassle or pressure.
Thank you Hassan.
3/30/2021
Dil S. VERIFIED CUSTOMER
I think I got excellent service by Mr. Carlos. He is very good man.