The phone system and online reservations is just not working
3/31/2021
GREG L. VERIFIED CUSTOMER
Mr Luna is a great asset for Ford
3/31/2021
CINDY J. VERIFIED CUSTOMER
Wonderful people
3/31/2021
Cynthia N. VERIFIED CUSTOMER
Service was excellent! Thank you!
3/31/2021
Lawrence T. VERIFIED CUSTOMER
Pete always meets and exceeds expectations
3/31/2021
Henry M. VERIFIED CUSTOMER
Arron made me a appointment for Monday the 29th my truck was in and out with no problem. I think Grapevine Ford is very lucky to have a great service writer as Aron. When he says he’s going to do it he takes care of his business.
3/31/2021
William K. VERIFIED CUSTOMER
Awesome service
3/30/2021
ANGELO J. VERIFIED CUSTOMER
My advisor was amazing!
3/30/2021
JEFF S. VERIFIED CUSTOMER
Thank you for helping me with my pickup problem. It made my trip worry free. Thanks to Austin and Jacob.
3/30/2021
Roberto U. VERIFIED CUSTOMER
Service was up to my standards, service was done faster then predicted, and staff was very friendly and respectful.
3/30/2021
BLAKE B. VERIFIED CUSTOMER
I purchased this vehicle on friday, and have had to wait until Tuesday to pick up which is fine because it was veing certified. Upon inspection there were two scratches on the passenger side door that were not there upon purchase.
I don't expect a new car (its a 2018) but i do expect to pick up the car in better shape than when I purchased, due to clean up and prep. The service area or prep area have put you all in a bad situation by not informing you of this mishap. And yes you can reach out to discuss
3/30/2021
Jerry W. VERIFIED CUSTOMER
Thank you for continuing to find the source of the buzz on my Jeep!
3/30/2021
Terry C. VERIFIED CUSTOMER
Thanks guys. Went great.
3/30/2021
The Fox. VERIFIED CUSTOMER
Thanks
3/30/2021
Tracy R. VERIFIED CUSTOMER
Very good service I was very pleased
3/30/2021
Shiann T. VERIFIED CUSTOMER
My questions were answered and Ivann communicated what my vehicle needed clearly. I was provided updates within time frames promised and the problem I came in for was resolved. Thank you & stay safe!
3/30/2021
Kathy D. VERIFIED CUSTOMER
Jason is great and the utmost professional.
3/30/2021
Jack I. VERIFIED CUSTOMER
My service coordinator RDG was fantastic and could not have handled everything better
3/30/2021
Bernard F. VERIFIED CUSTOMER
My wife and I were treated very well. The problem was identified and we were offered a loaner. Due to timing, etc. we decided to bring the car back on Thursday. The service tech was very nice and ultra polite.