Eric is a great service advisor, very knowledgeable and professional. Appreciate you man, Thank you very much.
4/12/2021
Faviola G. VERIFIED CUSTOMER
My car wasn’t ready at time expected. Part of the seatbelt they fixed was missing.
I was told my car was getting detailed but what I discovered at pick up was scratches on the door.
Service rep was patient with me and that’s probably all I appreciate at this moment.
4/12/2021
Henry R. VERIFIED CUSTOMER
David was awesome. I had a great experience. A terrible situation was made less terrible with his help. Great job
4/12/2021
Brian G. VERIFIED CUSTOMER
Good guy, he why I used you vs a cheaper option for my alignment
4/12/2021
Kethy P. VERIFIED CUSTOMER
They treated me very well and the delivery was at the agreed time thank you Carlos for you attention.
4/12/2021
Crystal A. VERIFIED CUSTOMER
Carlos is awesome. I will always return to Cerritos Nissan because of Carlos.
4/12/2021
Martin L. VERIFIED CUSTOMER
Carlos Fuentes was terrific. He clearly explained my service options and answered all my questions. He was friendly and professional.
4/12/2021
Carroll T. VERIFIED CUSTOMER
Customer Service Was Great
4/12/2021
James K. VERIFIED CUSTOMER
Hassan was excellent!
4/12/2021
Anna W. VERIFIED CUSTOMER
Miguel Luna did a great job on keeping us apprised on the status of my car. I also appreciated the fact that Miguel kept it real, he didn’t over promise and gave us some good ideas/tips for what we want to do in the future with my car!
4/12/2021
Elizabeth H. VERIFIED CUSTOMER
Im very happy with the service received and professionalism of alfredo zacarias
For customer service that he provides is the reason I come back to this location
Thank you
4/12/2021
Elijah B. VERIFIED CUSTOMER
He was absolutely amazing.
4/12/2021
Jeffrey A. VERIFIED CUSTOMER
Communicated well and kept me updated through out my visit.
4/12/2021
Robert S. VERIFIED CUSTOMER
Tyler was great throughout the service process. Kept me informed and answered all my questions/concerns. I will definitley request him in all my future repairs/maintenance
4/12/2021
Sean M. VERIFIED CUSTOMER
He was great.
4/12/2021
MARVIN B. VERIFIED CUSTOMER
Good courteous service rep, Aaron McBride.
4/12/2021
Tyler S. VERIFIED CUSTOMER
Aaron gave me all information up front and I was surprised that the car was fixed before the approximate date. He kept me informed throughout the whole process. Aaron was friendly and professional from my first meeting. When I picked up my vehicle it was washed and vacuumed. I appreciate that and was explaining to my nephew about going beyond customer expectations and Aaron and grapevine Ford did that. Thank you very much! Sincerely Tyler S