Edgar is awesome at his job very clean dealership nice waiting room
4/19/2021
Adam F. VERIFIED CUSTOMER
Kyle was very nice and made my service a pleasurable experience!
4/19/2021
Jack G. VERIFIED CUSTOMER
I asked to have my car cleaned. Didn’t get done. Very disappointed.
4/19/2021
Tamara N. VERIFIED CUSTOMER
Bob did a fantastic job and my vehicle was well cared for and he was very polite and professional. Thanks Bob for doing such a nice job.
4/19/2021
Frank W. VERIFIED CUSTOMER
Alfredo top of his game. Great experience
4/19/2021
CORINNE L. VERIFIED CUSTOMER
You must keep Daven as a service rep. He truly understands service and customer satisfaction and goes out of his way to put a big smile on your face. I was ready to change dealerships. He’s a keeper.
4/18/2021
Marjorie S. VERIFIED CUSTOMER
I give Grapevine Ford a 10 for customer service and keeping on track with my maintenance.
4/18/2021
Debra N. VERIFIED CUSTOMER
Alfredo was great as always!!!!
4/18/2021
Vickie B. VERIFIED CUSTOMER
Ivan was great kept me informed about my car the entire time.
4/18/2021
Rita G. VERIFIED CUSTOMER
I ll ask for Paloma A. from now on ...others could learn from her customer service skills ..that is a rare gift these days
4/18/2021
Rich R. VERIFIED CUSTOMER
My service tech, John, was great and I enjoyed my visit. . I will be back.
4/18/2021
DAVID S. VERIFIED CUSTOMER
Alfredo is AWESOME!!!!!
He keeps me very well informed of the status of my vehicle and anything that is going on. He does a wonderful job and is extremely personable. You have a great staff there at Alfredo is one of the reasons why. Thank you
4/18/2021
Lucy W. VERIFIED CUSTOMER
Thinks I like having a dealership I can trust so close by!
4/18/2021
Cameron M. VERIFIED CUSTOMER
I am very grateful for the high-level service I received from Vicky. It could not have been better.
4/18/2021
Millie A. VERIFIED CUSTOMER
Carlos fuentes was in charge an he about 2 hours ok I'll be waiting 11am to 2 something ask him is my ready it been two hours he look for my paperwork didn't fine my look in the system didn't fine it sorry sir let go see who have your car ok so he come back and tell me my is being raised up know to change your oil so I got very upset and I believe they didn't rotate my tires because my car came out in the next 30 min
4/18/2021
Kurt C. VERIFIED CUSTOMER
Christopher - my advisor - was very helpful and polite. He kept me informed and completed the paperwork quickly.
4/18/2021
Yanel C. VERIFIED CUSTOMER
Overall, excellent service in and out! Ivann is a great service advisor, very knowledgeable and very attentive!!
4/18/2021
Margo P. VERIFIED CUSTOMER
Check in was quick, check out was quicker. IVANN great personality. Straight to the point answered all of my questions. Thank you.
4/18/2021
Anna N. VERIFIED CUSTOMER
Tony has awesome customer service. He is the reason I take my car there and will continue to take it there.