I rated 10 excellent service specially Issac was the best
4/21/2021
Lorisa J. VERIFIED CUSTOMER
I have no complaints. Jacob Vargas was very professional. He educated me on my warranty for my car and greeted me with Kindness.
4/21/2021
Christina D. VERIFIED CUSTOMER
Thank you Carlos. He was very knowledgeable and helpful. I was given a choice and not pressured for services. He knows that I am very knowledgeable with my vehicle. This is why I keep coming back to Cerritos Nissan. Thank you.
4/21/2021
Bob S. VERIFIED CUSTOMER
Pete was professional and friendly. Gave excellent service . He is an asset to your dealership.
4/21/2021
Thurman C. VERIFIED CUSTOMER
Bob responded to my complaints in a professional manner and took care of my vehicle in a very timely manner
4/21/2021
Nicholas R. VERIFIED CUSTOMER
Alfredo was super polite and helpful. Very professional
4/21/2021
Ryan O. VERIFIED CUSTOMER
Mark always kept me informed and up to date on everything! It means a lot to me as a customer to have that constant communication with those who are working on my truck. He had repaired everything I asked him to. There was never any pressure on anything. Great guy and an invaluable employee at Grapevine Ford. It’s because of him that when I am ready to purchase my new truck, Grapevine Ford will be my destination.
4/21/2021
Billie S. VERIFIED CUSTOMER
All went well, thanks
4/21/2021
MILTON H. VERIFIED CUSTOMER
Pete, great as usual , thank you.
4/21/2021
Justin T. VERIFIED CUSTOMER
Mark was on top of it but the shop had a few guys out which caused some delay. I ended up needing to get my veh before they could complete the other repairs. I purchased the track arm from your parts dept and installed it myself. I also replaced front pads myself today.
4/21/2021
Thomas D. VERIFIED CUSTOMER
Good service. Took care of the recall efficiently. Good experience.
4/21/2021
Johnny C. VERIFIED CUSTOMER
I drive all the way from Irving to the Service department at Grapevine. It us hands down superior to other dealerships. Alfredo goes the extra mile to get the Service needed.
4/21/2021
Pam T. VERIFIED CUSTOMER
I am satisfied with what Pete could do for me, but my battery which still shows under warranty he couldnt help me
4/21/2021
Commie L. VERIFIED CUSTOMER
Pete is the best of the best, he is a man of his word and outstanding man!!!!
4/21/2021
Perry T. VERIFIED CUSTOMER
Great service
4/21/2021
BRADEN Y. VERIFIED CUSTOMER
Tyler was awesome. The best way to reach him was by text, and he gave me daily updates on the progress of my truck.
4/21/2021
Hector A. VERIFIED CUSTOMER
Scott came through again, I travel all the way from North County to have my IS 350 serviced with Scott!
4/21/2021
Brandon T. VERIFIED CUSTOMER
Extremely unsatisfactory service, I will be sharing my experience online and with BBB