Bill is always helpful and has the greatest desire to exceed my expectations. He's a tremendous asset to DCH. I am always very pleased with my experiences with DCH because Bill takes care of my car sonwell!
12/28/2018
Sylvia R. VERIFIED CUSTOMER
My dealings with Bill have been great. Bill is always in a good mood and extremely accommodating. Thanks for the outstanding service.
12/24/2018
Vivek M. VERIFIED CUSTOMER
Despite scheduled appointment I had to wait more than an hour and half than normal service time and when I received the car, it smelled full of nasty sweat from technician's!
After waiting for more than an hour, I was told by Bill, my car service is done and it is in wash and will be right out; an hour later when I followed up, he said, somehow it got backed up by some other car, it will be right out; another half hour passed, when checked again with Bill; I was told they are vacuuming the car and it's coming right out.
There was no sign of vacuuming the car!
Finally, when received the car, it was smelting full of disgusting sweat smell everywhere inside!
12/24/2018
Tobias B. VERIFIED CUSTOMER
Excellent
12/23/2018
Marcia T. VERIFIED CUSTOMER
Bill - outstanding cutomer service rep.
12/23/2018
MICHAEL F. VERIFIED CUSTOMER
Bill is the BEST!
12/21/2018
Mark B. VERIFIED CUSTOMER
Very good service
12/21/2018
Benjamin M. VERIFIED CUSTOMER
Bill did a fantastic job, very helpful and did a great job of explaining the repairs needed for my car.
12/21/2018
Bill P. VERIFIED CUSTOMER
Awesome job! Always helpful and knowledable.
12/20/2018
ALI S. VERIFIED CUSTOMER
Team Audi is great. Bill and Stephanie as always are super helpful.
12/20/2018
Thomas B. VERIFIED CUSTOMER
Stephanie Rocks! I would recommend her to my fellow Audi owners.
12/19/2018
MARIETTE S. VERIFIED CUSTOMER
It is a pleasure to deal with Bill and Rene in the service department. Very aware and professional. They are my primary service shop.
12/19/2018
Marco M. VERIFIED CUSTOMER
My experience was amazing..! Thank you guys .! ????????
12/19/2018
Mark K. VERIFIED CUSTOMER
Bill provides outstanding customer service.
12/18/2018
Benedict Y. VERIFIED CUSTOMER
Car was promised at 2 pm on Saturday. No phone call or text to update me. I called at after 2 pm. I was told my service advisor was at lunch. I called an hour later and was told Renee was gone for the day. I received a text this morning at 7:55am that my car is ready. Not happy at all....
12/18/2018
Richard E. VERIFIED CUSTOMER
Very satisfied with staff.A beautiful facility and really pleaded being an owner of Audi5,Comfort in knowing that I have the dealership as a place to go in the future!
12/14/2018
MARK K. VERIFIED CUSTOMER
Bill performed another A+ service for me. He’s the best!