David has been professional and communicative throughout my service appointment
Similar to all my previous appointments with him
6/27/2025
Colleen C. VERIFIED CUSTOMER
I didn't have a great experience last time I was there - with Mario and with the pick up. Yesterday's service was much better. Thank you.
6/26/2025
Allan D. VERIFIED CUSTOMER
Benjamin was very professional and accurately estimated time required for service and software updates.
6/26/2025
Eric W. VERIFIED CUSTOMER
Alma my service writer is always so on top of things and most importantly she takes the time to listen to my concerns. It’s always a pleasure coming out to service at Putnam. Also very fortunate to have James O the master tech service my vehicle as I know I’m always in good hands!
Great staff and service!!!
6/26/2025
Nancy M. VERIFIED CUSTOMER
Very knowledgeable and answered my questions with ease. I was very satisfied.
6/26/2025
Juanita S. VERIFIED CUSTOMER
George is always super helpful and kind. Excellent customer service and attention!
6/26/2025
Gad I. VERIFIED CUSTOMER
David was very helpful!
6/26/2025
Binh N. VERIFIED CUSTOMER
Benjamin really help us a lot and explain well what service my car needed
6/26/2025
John W. VERIFIED CUSTOMER
Great service
6/26/2025
Mark G. VERIFIED CUSTOMER
Don’t call. I just don’t see why I should have to wait 1.5 hours with an 8:00 am appointment for the first 5,000 mile checkup. Only a tire rotation, and inspection were required and performed.
6/26/2025
Gayner Engineers. VERIFIED CUSTOMER
Randy is very helpful!
6/26/2025
Ladislau K. VERIFIED CUSTOMER
Thanks to Ben, my service experience at Lexus was excellent - exceeded my expectations!
6/25/2025
Larry W. VERIFIED CUSTOMER
Randy and team always do a great job.
6/25/2025
Joseph B. VERIFIED CUSTOMER
Ben did a great job getting the needed work completed on my car. It was an efficient in and out. Exactly what I was hoping for in the visit.
6/25/2025
Richard B. VERIFIED CUSTOMER
Ben is always happy to service all my needs
6/25/2025
Mike D. VERIFIED CUSTOMER
Kept me informed every step of the way. Great job.
6/25/2025
Brian K. VERIFIED CUSTOMER
Alma is not only kind and sincere but also pretty
6/25/2025
Patricia T. VERIFIED CUSTOMER
All good, BUT
Please make sure that the email address associated with my account is corrected to Thank you.
(note: the old address, no longer works)
6/25/2025
Winnie C. VERIFIED CUSTOMER
Putnam Lexus Service and Parts Department is professional. The Technicians are knowledgeable, efficient and friendly. I enjoyed the service they provided. My car looks brand new again. Well done. Thank you.
6/24/2025
Patricia M. VERIFIED CUSTOMER
Everyone was friendly and helpful. The service took less time than expected which was a nice surprise.