Terrible experience. I waited in the waiting room for three hours without talking to anyone. I finally had to get up and asked the receptionist and got my car. No one informed me that the car was ready.
3/21/2019
Lidwina B. VERIFIED CUSTOMER
Great service!
3/21/2019
Minyoung K. VERIFIED CUSTOMER
Kent is a super nice advisor. He is polite and explained detail to me about my maintenace.
3/20/2019
Deborah W. VERIFIED CUSTOMER
Richard is remarkable
3/20/2019
Joan T. VERIFIED CUSTOMER
Notice of need for service still appears in dash screen. Should have been removed. People are not paying attention to details. Car was not properly dried after wash. Windows streaked. Would expect better than this from a Lexus dealer.
3/20/2019
Paul D. VERIFIED CUSTOMER
Everything was fine
3/20/2019
Arleen C. VERIFIED CUSTOMER
Great people
3/20/2019
Mike S. VERIFIED CUSTOMER
Treated me very well, smooth drop off and pick up. Appreciate the honest evaluation of the repairs needed and not needed.
3/19/2019
Hank S. VERIFIED CUSTOMER
Kent is always a pleasure. Very thorough and personable.
3/19/2019
Yael C. VERIFIED CUSTOMER
Richard was highly professional and a pleasure to work with
3/19/2019
Beverly M. VERIFIED CUSTOMER
Great job
3/19/2019
Steven T. VERIFIED CUSTOMER
I extremely satisfied with recent service experience with Winston Lam.
3/18/2019
Samar S. VERIFIED CUSTOMER
Great thanks
3/18/2019
Michael S. VERIFIED CUSTOMER
Courtesy and service with a smile!
3/18/2019
Keshawn W. VERIFIED CUSTOMER
Fred is always punctual, polite and proactive during our service time together.
The positive customer engagement definitely adds to the trust factor with leaving my vehicle with the team.
Cheers,
3/18/2019
Timothy B. VERIFIED CUSTOMER
Thanks
3/18/2019
Luis R. VERIFIED CUSTOMER
Winston is great!!
3/18/2019
Michele N. VERIFIED CUSTOMER
Val was great. very responsive and kept in touch, and got me uber to come get my car when the van was too far away!
3/18/2019
Yong M. VERIFIED CUSTOMER
Mr. Winston Lam was extremely friendly and helpful.
3/18/2019
Tom G. VERIFIED CUSTOMER
Your your service scheduling website ****! Everything else is beautiful.