The only improvement I’d suggest is letting me know when the share ride is going to take more than twice the time, 40 minutes, as opposed to 17 minutes. If that was the case, I’d prefer to wait.
3/1/2019
John M. VERIFIED CUSTOMER
Fred was great
3/1/2019
Karen B. VERIFIED CUSTOMER
Great job, very courteous staff... Fred was awesome!! Very nice waiting area!!
3/1/2019
Shirley A. VERIFIED CUSTOMER
Excellent service !
3/1/2019
Gerald W. VERIFIED CUSTOMER
Winston Lam is the best ever!!! He is a true asset to your company.
3/1/2019
Sheryl Z. VERIFIED CUSTOMER
Fred was great!! Thank you Putnam Kexus once again!
3/1/2019
Marina L. VERIFIED CUSTOMER
Thanks to Greg for his professionalism
2/28/2019
Andre M. VERIFIED CUSTOMER
Very satisfied, as usual. Keep up the good work.
Andre M
2/28/2019
Lisa W. VERIFIED CUSTOMER
I came in without an appointment for a minor fix and did not expect Greg to handle my issue. When he saw me in the lounge, he came over and promptly took over from there. He always provides the best customer care in so many ways - professional, efficient, smart, courteous, and very pleasant to work with!
2/28/2019
Jeffrey B. VERIFIED CUSTOMER
Part took four days to secure but Fadi took great care of me. Thank you!
2/28/2019
Pam E. VERIFIED CUSTOMER
As always the customer service at Putnam Lexus IS professional and prompt
Greg was very helpful
2/28/2019
Mike C. VERIFIED CUSTOMER
Greg provides the best customer oriented dealer service I have ever had. His recent handling of my problem was perfect on every way. Could not ask for more.
2/28/2019
Jackie M. VERIFIED CUSTOMER
Great service and follow up.
2/28/2019
Carolyn D. VERIFIED CUSTOMER
Fadi is professional and welcoming, a good representative for the dealership.
2/28/2019
Lydia F. VERIFIED CUSTOMER
Winston was very helpful in explaining the problem with the car and setting priorities of nesessary repairs. Kept me informed on the process. Very confident and polite.
Thank you Winston
2/27/2019
James N. VERIFIED CUSTOMER
It was a Great service. I had to rush to office after the service. Winston helped to get my car serviced fast and ensured that I could get out quickly. Re-affirmed my faith in getting my second Lexus from Putnam - excellent service.
2/27/2019
Johnny N. VERIFIED CUSTOMER
Kent was professional, attentive and a great communicator.
2/27/2019
Shy L. VERIFIED CUSTOMER
Great as always. Kudos to everyone !!
2/27/2019
Robert H. VERIFIED CUSTOMER
Richard was extremely professional . Car was done on time . I am very happy with my service experience !!!
2/27/2019
Y C. VERIFIED CUSTOMER
The service is very nice. Winston took well care of mY C