Joe provided a great service. My car was delayed from the initial expected completion time, but I was able to get it the same day. All is good!.
4/7/2019
Thomas M. VERIFIED CUSTOMER
Fadi treats us like family and always greets us by name.
4/6/2019
Hueseyin K. VERIFIED CUSTOMER
I received great service. Winston was great and got me in and out in no time. Thank you !!
4/6/2019
Nancy H. VERIFIED CUSTOMER
I love Putnam Lexus because they treat like I am important and they have
a wonderful staff and service Dept.
4/6/2019
Robin N. VERIFIED CUSTOMER
The snafu with missing my email was handled very well by the maintenance tech and the desk staff. Everything worked out well in the end.
4/6/2019
Arturo C. VERIFIED CUSTOMER
It was a pleasant experience to have my car service done without delay. Also the staff is very attentive and well coordinate. I wouldn't expect less from Lexus. Thanks a lot for all you dedication.
4/5/2019
Winston P. VERIFIED CUSTOMER
Winston was great. He was fast and explained everything very clearly. He was super friendly.
4/5/2019
Kurt B. VERIFIED CUSTOMER
Richard Nguyen is the best! He is so considerate, patient, knowledgeable, honest and kind. He is why I remain loyal to Putnam Lexus. My experience at your Service Station this week has been tremendously satisfying. My husband Kurt said he will buy a Lexus instead of an Audi because of Richard Nguyen!!
4/5/2019
John S. VERIFIED CUSTOMER
Josh was extremely helpful and engaging, and when my tires did not show up on the predicted delivery afternoon, he got me in promptly to finish the service the next day.
4/5/2019
Hing S. VERIFIED CUSTOMER
Greg is outstanding, courteous and efficient. Your dealership is lucky to have him.
4/5/2019
Mike C. VERIFIED CUSTOMER
Without a doubt the best customer service I have ever had in owning a number of automobiles over 60 years.
4/5/2019
John K. VERIFIED CUSTOMER
Service was excellent ! Thank you so much!
4/5/2019
Carol A. VERIFIED CUSTOMER
I had a big expection on my car and an oil change. I don’t know what they did to my car. I was told but not shown. My care was washed but still dirty. My windshield wipers were very bad and I wanted them changed but they didn’t check to see if I needed them changed. I was told my tires were bald and I should change them ASAP. I took it to two shops and they said they are fine. Also. The car has 30,000 miles why are my tires bald. The same tires he was trying to sell me said 50,000 miles. I’m confused and I like josh but wasn’t happy at all. I felt that if I was a man things would have been different.
4/5/2019
Rosalinda F. VERIFIED CUSTOMER
Richard Nguyen is very efficient in taking care of the problem in my Lexus 350.
Nice to know him that he really care for his Client first and foremost.
Always has a nice smile. Trust him for taking care of my Lexus. Cheers for a good employee , Richard Nguyen.
4/4/2019
Stephen H. VERIFIED CUSTOMER
Val was helpful and very fast. I was surprised at how quickly he handled all necessary steps.
Steve
4/4/2019
Barbara K. VERIFIED CUSTOMER
Excellent service at Putnam!
4/4/2019
M. Carmela. VERIFIED CUSTOMER
The job was extremely well executed. My car was picked up at my house and returned in a timely manner by a courteous driver.
4/4/2019
Joan S. VERIFIED CUSTOMER
Fadi is terrific. He always does a great job for us