I am always satisfied with the service and
Michael Kim's service is the best.
9/28/2025
Rajesh K. VERIFIED CUSTOMER
Job well done and on time.Thanks.
9/28/2025
Nancy W. VERIFIED CUSTOMER
Excellent customer service by Randy!
9/28/2025
Nancy N. VERIFIED CUSTOMER
Thank you, George! As usual you were efficient with my time, communicated with me about the issues, and solved the problem.
9/27/2025
Sarah-Jane G. VERIFIED CUSTOMER
Randy was friendly, professional and went above and beyond. He even took the time to teach me something new—to check under my hood for critter footprints—which was so helpful and practical!
9/27/2025
**** R. VERIFIED CUSTOMER
Totally satisfied with Putnam Lexus and specially with the efforts of Benjamin Nino.
9/27/2025
Rich S. VERIFIED CUSTOMER
Great job, excellent service. One thing, I did cross the bridge in the loaner car, so just add the toll to my cc.
9/27/2025
Swapnil S. VERIFIED CUSTOMER
Fast and easy service
9/27/2025
Joanne G. VERIFIED CUSTOMER
Michael was absolutely terrific.
9/27/2025
Sandra L. VERIFIED CUSTOMER
Oh Michael was wonderful! He constantly reassured me that the technician would find the reason why my “engine light” popped up.
9/27/2025
Wilson L. VERIFIED CUSTOMER
Michael is the mvp
9/27/2025
Jerry N. VERIFIED CUSTOMER
Benjamin continues to be professional, efficient, and personable. He is much appreciated.
9/27/2025
Erika K. VERIFIED CUSTOMER
The service was great, everyone was super helpful. I acknowledged that my car was a hot mess of toddler junk and trash when I dropped it off and made it clear that I had no expectations to have a clean car returned to me as it isn’t anyone’s job to clean up after me and my child. While I do appreciate that there was an attempt to vacuum the floors of the car, I do not appreciate that someone decided that the best place to pile up literal trash (not the toys and junk) was inside my child’s car seat. I would have preferred everything be left alone than have trash moved from the floor of my car into the car seat.
9/27/2025
Myra K. VERIFIED CUSTOMER
Great service
9/27/2025
Carole W. VERIFIED CUSTOMER
Ben’s the best!
9/27/2025
Marilyn A. VERIFIED CUSTOMER
George took care of both of my cars in for service this week.
Perfection…the reason I keep buying Lexus cars!
9/27/2025
David L. VERIFIED CUSTOMER
Great customer service. I will come back again.
9/26/2025
Yimei C. VERIFIED CUSTOMER
Randy is very helpful and warm welcoming.
9/26/2025
Mary G. VERIFIED CUSTOMER
I feel I’m on good hands with David. He’s been my service technician for about 5 years. He always delivers great and honest service.