We enjoyed working with Ben. He was great. He explained everything thoroughly to us.
10/2/2025
Marie B. VERIFIED CUSTOMER
The waiting room was comfortable with amenities to eat and drink that I enjoyed,, especially the couches where I could lay down to relax my fairly recent chronic back injury and meditate when no one was there. I didn’t ask if there was an inspection of the motor to see, if I need to change the spark plugs and cables. THANKS !
10/2/2025
Mike W. VERIFIED CUSTOMER
The service was (as always) handled promptly and with excellent communication. Randy died an awesome job!
10/2/2025
Ron L. VERIFIED CUSTOMER
David and Lexus team was friendly, welcoming and professional. I always appreciate service team.
10/1/2025
Mary O. VERIFIED CUSTOMER
Very kind, attentive to the details
10/1/2025
Mary C. VERIFIED CUSTOMER
She is excellent
10/1/2025
Yeh N. VERIFIED CUSTOMER
Excellent repair work and customer services
10/1/2025
Patricia K. VERIFIED CUSTOMER
Great. Super customer service. Everything done.
10/1/2025
Aman F. VERIFIED CUSTOMER
Waited 90minutes and my car never worked on. Requested my car back due to availability. Disappointed with service and support
10/1/2025
Oscar R. VERIFIED CUSTOMER
Michael did a great job
10/1/2025
Joy S. VERIFIED CUSTOMER
David is great
10/1/2025
Denise L. VERIFIED CUSTOMER
Well done.
9/30/2025
Christopher W. VERIFIED CUSTOMER
Benjamin and the Service team was able to get me in today after noticing a nail in my tire. It was replaced very quickly and I was able to pick up my car this afternoon
9/30/2025
Michael C. VERIFIED CUSTOMER
Michael Kim is a very good and super friendly adviser. Thank you! Michael C
9/29/2025
Madison B. VERIFIED CUSTOMER
Michael is very professional, kept me updated on the progress and time completion of my cars repairs! He was very prompt in informing me of the needed repairs and even better with execution. I appreciate Michael and the service techs a whole bunch!!
9/29/2025
Sherri C. VERIFIED CUSTOMER
Very helpful.
9/29/2025
Paula S. VERIFIED CUSTOMER
Excellent care and understanding of my situation. I can’t thank him enough. Lexus, this time your team got 5 gold stars!
9/29/2025
Orsela Y. VERIFIED CUSTOMER
It’s always a great and efficient experience when I take my car in for service at Lexus. Randy is a very knowledgeable and helpful service adviser.
9/29/2025
Esperanza J. VERIFIED CUSTOMER
Service is outstanding, that’s why I drive all the way from Campbell to get my car serviced.