Fadi was excellent. Truly best Lexus service that I have experience of the 8 CA and TX Lexus dealerships that I have had experience.
1/6/2020
Sharon T. VERIFIED CUSTOMER
I have been a long term customer of Putnam Lexus and working with Greg has been a great experience. You should have more employees like him. Edgar who brought me the loaner was extremely good as well. Kudos to the team.
1/6/2020
Stephen L. VERIFIED CUSTOMER
Great service!
1/6/2020
Elene L. VERIFIED CUSTOMER
Kent was very helpful and professional.
1/6/2020
Nate L. VERIFIED CUSTOMER
Kent did a great job! I’ll be back to Putnam Lexus because of his help
1/5/2020
Catherine D. VERIFIED CUSTOMER
The service representative was fine. As far as I know service provided was good.
I needed a tire which I wasn’t planning on buying but appreciate being updated on the need. My disappointment was that whoever cleaned the car left the windows all streaked and smudged. They were awful . I needed to clean them again. Someone didn’t take care nor pride in their work
1/5/2020
Kennis H. VERIFIED CUSTOMER
5 stars for kent
1/5/2020
Alba H. VERIFIED CUSTOMER
We are extremely happy with the level of service we continuously receive from Fadi. He has taken care of us and our car for over 10 years, always happy and willing to provide advice on decisions of what we need to do with our vehicle. His knowledge of Lexus cars and expertise are superb.
Thank you Fadi for your help and support.
1/5/2020
Jolaine W. VERIFIED CUSTOMER
Greg is GREAT. I’ve had him several times
1/5/2020
David B. VERIFIED CUSTOMER
Ben was exceptionally helpful. He addressed the patch for my tire. Communicated with me throughout and his service was excellent.
1/4/2020
Michael E. VERIFIED CUSTOMER
I love Putnam...
1/4/2020
Yang O. VERIFIED CUSTOMER
Kent was awesome. He was gracious about lending me a car while mine was being repaired. The loaner model may be the car I buy next.
1/4/2020
June K. VERIFIED CUSTOMER
Greg was excellent
Will ask for him in the future
1/4/2020
Mary Anna. VERIFIED CUSTOMER
Received superior service and very much appreciate the professional manner which I experienced working with Kent. Many thanks.
1/4/2020
Terri B. VERIFIED CUSTOMER
Fadi and all the others I come in contact with are absolute 10’s! A pleasure coming to your dealership.
Thank you
Terri
1/4/2020
Weiping Y. VERIFIED CUSTOMER
Kent is really great helping us get the car serviced and accommodate us with a loaner car. Really appreciate his hard working!
1/4/2020
Denise T. VERIFIED CUSTOMER
Putnam Lexus IS always very customer focused and friendly.
Thanks
1/4/2020
Francine G. VERIFIED CUSTOMER
I don’t like long surveys but was very happy with the service and Val’s help.
1/4/2020
Carol K. VERIFIED CUSTOMER
Kent was great to work with.
1/4/2020
Helen T. VERIFIED CUSTOMER
I used to go to Greg, but because he was recently promoted, Randy helped me instead. I wasn’t sure what to expect, but Randy was polite and efficient and even helped me secure a phone charger while I waited.