joe was thorough; mentioned a tire squeek
on completion of service joe explained in detail the check they dod and found no squeak
Thanks for an excelent service Arjan
12/13/2019
Marc S. VERIFIED CUSTOMER
Kent took great care of me. Text me with updates. Even had Superior come by to quote some body work.
Thanks!
Marc
12/13/2019
Judy S. VERIFIED CUSTOMER
excellent service
12/12/2019
Cindy N. VERIFIED CUSTOMER
I’m satisfied with the service I received from my advisor but for waiting the shuttle to pick me it took them 45 minutes to be able to find someone to be able to pick me up after hours and is very frustrated I’m still at work and I have to go in and out waiting for my ride. The person was handling my shuttle wasn’t that great. It was oh my gosh experience ????
12/12/2019
Virginia M. VERIFIED CUSTOMER
Everyone at Putnam Lexus is always professional and friendly.
Randy took care of all my requests and made the experience smooth and easy. Congratulations on such a team player.
12/12/2019
Yasuhiro W. VERIFIED CUSTOMER
I just want to say thank you for the tremendous services every time.
12/12/2019
Biao Z. VERIFIED CUSTOMER
Very helpful and informative
12/12/2019
Gene P. VERIFIED CUSTOMER
Best service
12/12/2019
Benjamin K. VERIFIED CUSTOMER
Ben was great. Thanks.
12/12/2019
Hongtao W. VERIFIED CUSTOMER
Fadi is an excellent advisor!!
12/12/2019
Michael H. VERIFIED CUSTOMER
Service advisor was great but your service dealership nickels and dimes customers and charges for things that magnesium Lexus doesn’t charge for such as diagnosis on issues. Why would I pay hundreds just to see what the issue is? Doesn’t give me incentive to make repairs here. Magnussen does not charge for diagnosis but wins my loyalty for looking out for my best interest. Free diagnosis and based off of the results i usually have them fix the issue. I only go to Putnam now because i live in rwc. Though may consider making the trek back to Fremont
12/12/2019
Safwan J. VERIFIED CUSTOMER
Always diligent and courteous
I was just surprised at the damage a little mouse can cause shortly after the 100k service
Happy Holidays
12/11/2019
Daniel O. VERIFIED CUSTOMER
Fadi is terrific.
12/11/2019
Ronaldo G. VERIFIED CUSTOMER
Fadi was professional and courteous...Thank You!!
12/11/2019
Brian B. VERIFIED CUSTOMER
Great experience at Putnam Lexus service!
12/11/2019
Jacqueline C. VERIFIED CUSTOMER
I prefer to see Val every time I am getting my car serviced. He is that great!
12/11/2019
Rita F. VERIFIED CUSTOMER
Fadi is amazing! He’s basically the reason I purchased my second Lexus!
12/11/2019
David H. VERIFIED CUSTOMER
Fred was great.
12/11/2019
Michael E. VERIFIED CUSTOMER
I love your service department and employees! Thank you!
12/11/2019
Craig O. VERIFIED CUSTOMER
Greg is the consummate professional. I can always trust the he will go out of his way to satisfy my needs!!