Greg Dong gave me excellent service as he always has so many times in the past. It was a pleasure to have him greet me an have everything ready that I asked the service person that I made the appointment about. Greg always treated me with so much respect because He was my Advisor before his promotion. He is THE BEST!!!!
8/8/2020
Randy B. VERIFIED CUSTOMER
Randy was very helpful, professional and very pleasant to work with.
8/7/2020
Rafael C. VERIFIED CUSTOMER
Tks for the reliable service Randy!
8/7/2020
Avin P. VERIFIED CUSTOMER
Ben was amazing again. Set me up with a loaner, and addressed all my concerns. This guy is a legend. Marty Putnam. Give him a Raise. Stop being cheap.
8/7/2020
Udupi B. VERIFIED CUSTOMER
Kent was very responsive in addressing the service and went into details of explaining. I admire him following up with the work done over message and the transparency on the costs . I have always had trust in Putnam service team for many years now and Kent lives up to that standard. I am always satisfied how good your team takes care of my several cars till date .. Appreciate the billing staff working hard as well during this pandemic and respecting all the guidelines of social distancing and cleanliness.
8/7/2020
Glenn I. VERIFIED CUSTOMER
Very professional and pleasant to work with.
8/7/2020
Patricia M. VERIFIED CUSTOMER
Very satisfied with my experience with Greg Dong. Thank you so much for your help.
8/6/2020
Eugene K. VERIFIED CUSTOMER
Great customer service! Randy was very accommodating.
8/6/2020
Simon D. VERIFIED CUSTOMER
My car was damaged in the dealership parking lot after the service. It was not clear how this happened; however, Benjamin and the dealership immediately took responsibility and committed to fix it. Benjamin promptly provided a loaner vehicle and sent regular updates on the repair progress and timing. Thanks for making it right Benjamin, I appreciate it!
8/6/2020
Hing S. VERIFIED CUSTOMER
Greg was helpful for the recall service on my Lexus R350
8/6/2020
AVIN P. VERIFIED CUSTOMER
Ben was super welcoming and friendly. Not pushy but informative. Though we did come across a problem with the fuel smell in the car, he was able to address the concern and schedule a loaner car on the spot . Good Job Ben! This guy needs a raise!
8/6/2020
Lynne R. VERIFIED CUSTOMER
Fred was completely competent, plus he arranged for a temporary fix of my front bumper, which was a real gift. Always a good experience with the service department, including the young woman who walked me out to my clean car.
8/6/2020
Bruce W. VERIFIED CUSTOMER
Ben did a nice job and has won me over, but your untimely firing of Joe was absurd and untimely for sure. The game of musical chairs is getting absurd. I have been a customer since 1996 longtime and loyal, but somethings don't seem right
Bruce
8/5/2020
Thomas B. VERIFIED CUSTOMER
Prompt, courteous, appropriate, helpful.
8/5/2020
Luann S. VERIFIED CUSTOMER
My A/C is still intermittent. Twice today - no air and my son is a witness. Two more times, I had air. Very frustrating.
8/5/2020
Ellen O. VERIFIED CUSTOMER
I love going to putnam lexus. I wish i baught my car there. Im glad my warranty service is there. The services is always AWESOME!
Thank you Randy u were Wonderful ????
8/5/2020
Nichole M. VERIFIED CUSTOMER
Randy is awesome! He goes above and beyond to communicate everything to me. And he always picks up his phone!
8/5/2020
Sherry Y. VERIFIED CUSTOMER
Greg is knowledgeable and provided great service.
8/5/2020
Kunwei J. VERIFIED CUSTOMER
Overall very good service. Thank you.
8/5/2020
Lowell S. VERIFIED CUSTOMER
Great service, especially in this pandemic. Thank you very much to Mario and the rest of the staff at Putnam Lexus. We are very satisfied.