Ed Randy and Fred were very helpful I thank you for taking care of my Lexus as always you guys are wonderful
8/16/2020
Babak S. VERIFIED CUSTOMER
Excellent and very knowledgeable advisor.
8/16/2020
ALLAN J. VERIFIED CUSTOMER
Great service for 5 years !
Everyone I deal with is great
Thank you
8/16/2020
Irene Z. VERIFIED CUSTOMER
Great job, Kent!!!!!
8/15/2020
Jim C. VERIFIED CUSTOMER
A bit of a hiccup when the work was to be completed and then it wasn’t. Had to drive over from the coast only to turn around and come back the next day. However, Randy was great in handling the situation.
8/15/2020
Robert D. VERIFIED CUSTOMER
The Spare probably wasn’t checked because the mat in the trunk covering te spare was NOT moved it’s covered with sand as it was when I brought the car in. I spoke to Greg Dong > he will have the car picked up and the spare checked AND the Sand covering the Mat wiL ne vacuumed see photos
8/15/2020
David K. VERIFIED CUSTOMER
Thank you
8/15/2020
Steven B. VERIFIED CUSTOMER
Appreciated the texting letting me know the status.
8/15/2020
Abe M. VERIFIED CUSTOMER
From the start, Kent was extremely polite and quick & efficient. He helped arrange a loaner vehicle as well. He kept me up to date and well informed on the progress of work on my car each day and whenever there was an update. He is very knowledgeable and easy to work with. I am always pleased to bring my car to Putnam!
8/14/2020
James M. VERIFIED CUSTOMER
The squeaky seat issue has not been resolved. I do not know if this is Kent's responsibility, but the seat issue has yet to be resolved.
Jim McLaughlin
8/14/2020
Rochelle S. VERIFIED CUSTOMER
Fred is a great service manager!
8/14/2020
Anh P. VERIFIED CUSTOMER
Loaner car was great! Greg is extremely helpful and detail in his explanation.
8/14/2020
Tanya B. VERIFIED CUSTOMER
He was detail -oriented, had great product knowledge and communication skills. An excellent experience!
8/14/2020
LINDA K. VERIFIED CUSTOMER
Very smooth, very easy using valet service
Thank you
8/13/2020
Michael D. VERIFIED CUSTOMER
Greg provided superb customer service. He is very helpful, trustworthy and knowledgeable. I look forward to working with Greg again at my next service!
8/13/2020
Jessica H. VERIFIED CUSTOMER
Fantastic customer service. We appreciate the extra effort Greg and the entire team puts in to get our car working well. Thank you.
8/13/2020
Julie K. VERIFIED CUSTOMER
Greg and his team completed servicing my car with excellent follow-up. I am very happy with how everything went with the repair.
Thank you!
Julie
8/13/2020
Pierre L. VERIFIED CUSTOMER
Mario Did a good job He kept in touch and communicated with me regularly He was very professional open and honest I appreciate that thank you PierreLeGall