You did everything for my car in the time you said you would.
10/3/2020
CRISTINA B. VERIFIED CUSTOMER
Manager Greg was very accommodating and provided good service.
10/3/2020
Allen P. VERIFIED CUSTOMER
Done already
10/3/2020
Janice Z. VERIFIED CUSTOMER
Very professional and helpful
10/3/2020
Teresa L. VERIFIED CUSTOMER
Fred was extremely helpful
10/3/2020
Janice S. VERIFIED CUSTOMER
Very efficient.
10/3/2020
Katherine D. VERIFIED CUSTOMER
I would have definitely preferred a SUV for a loaner and the frame on the drivers side of my car was muddy on the inside where it looked like someone stood on it to clean
Mario was very cordial and easy to talk too I appreciated having a service coupon
And loved having a clean vehicle
Another employee helped me locate where the wheel lock went !
Generally a 9
10/3/2020
Lesley W. VERIFIED CUSTOMER
Greg was great!
10/2/2020
James M. VERIFIED CUSTOMER
Randy did a very good job of describing my options for a major repair
10/2/2020
Judy C. VERIFIED CUSTOMER
Excellent service
10/2/2020
Barbara S. VERIFIED CUSTOMER
The only complaint would be that the ashtray was not cleaned out (protein bar wrapper) and Window left dirty in passenger side.
Thank you for the service and the shuttle.
10/2/2020
Shinal S. VERIFIED CUSTOMER
Benjamin is the most reliable and professional person I know at Lexus! I love his customer care and he’s always so on point with my car fixtures and oil changes. He makes me smile and leave Lexus satisfied all the time. I hope this guy gets promoted bc he’s so amazing!
10/2/2020
Patricia M. VERIFIED CUSTOMER
Is Fred’s mask (with ventilator) safe for those around him? Otherwise service was fine—very quick— but I was nervous about my safety.
10/2/2020
Michelle T. VERIFIED CUSTOMER
When I got home, I noticed one of the tires is missing the little cap that covers the valve. I texted the problem to this number thinking it would get to Fred but did not get a response.
10/2/2020
Stewart B. VERIFIED CUSTOMER
Great service.
10/2/2020
Mary Ellen. VERIFIED CUSTOMER
Everything was great except the car wash - didn’t look like the inside got much attention. I think only the floors were vacuumed. Nothing else, still dusty.
10/1/2020
Candace K. VERIFIED CUSTOMER
Excellent service and a wonderful experience. Thank you to the whole staff as well for making it easy!
10/1/2020
Monica M. VERIFIED CUSTOMER
Fred is wonderful to work with. He represents the Putnam brand in a professional manner. Always a pleasure to bring my car into be serviced.