Mario was efficient, kind, and informed. Thanks, Mario!
11/17/2020
Alissa S. VERIFIED CUSTOMER
Super smooth and easy!!
11/17/2020
GEE GEE. VERIFIED CUSTOMER
Thought I would need a car but sat and read about my car. Had a few questions which were answered by Eric Tom.
11/14/2020
Charles J. VERIFIED CUSTOMER
Thank you!
11/14/2020
Nancy E. VERIFIED CUSTOMER
Thank you for the prompt service. Be sure to note for my next appointment that I would like to do the maintenance tasks listed on the report. Thank you, Nancy Mason
11/14/2020
ALAN B. VERIFIED CUSTOMER
Friendly and very professional team!
11/14/2020
Richard A. VERIFIED CUSTOMER
More efficient Arrival/check-in process as well as some txt communication sent 30-60 minutes after the work started regarding status and estimated finish time would have been helpful.
11/14/2020
Hua-Fen C. VERIFIED CUSTOMER
High efficiency & well communication. Very kind to treat customer.
11/14/2020
Katrina S. VERIFIED CUSTOMER
Greg provided excellent customer service
11/13/2020
Bebelu W. VERIFIED CUSTOMER
Fred made himself available right away to help me. I was impressed and very thankful for Fred’s help. He was very professional.
11/13/2020
Forrest D. VERIFIED CUSTOMER
Eric is professional and helpful!
11/13/2020
Cecilia W. VERIFIED CUSTOMER
Ken is a great representation of Lexus service. Client oriented service is hard to find nowadays. He listens, understands, does his homework and comes up with a solution. It is easy for a person in his role to put on a polite manner. But Ken actually took my problem and found a solution. My best compliments to you for having a staff such as Ken. I shall refer all my friends to this Lexus service department. Thank you.
Cecilia
11/13/2020
Adrianna M. VERIFIED CUSTOMER
Eric Tom was helpful, knowledgeable and so nice. I hope he’s my service advisor next time I take my vehicle for service.
11/13/2020
Bruce N. VERIFIED CUSTOMER
Kent was great!
11/12/2020
Sanaz H. VERIFIED CUSTOMER
Mr. Greg Dong is a professional and trusted service advisor.
11/12/2020
Xavier B. VERIFIED CUSTOMER
Even during covid, it was a great experience.
11/12/2020
Marla M. VERIFIED CUSTOMER
I really appreciate the professionalism of Eric Tom. He takes really good care of me and my car!