My service guy Eddie was excellent he kept me updated every step of the way first time at your dealership and you have done more then any Ford house I have ever been to thank you so much hit your hospitality
4/5/2019
Luis M. VERIFIED CUSTOMER
Great fast service
4/5/2019
Frances M. VERIFIED CUSTOMER
Very satisfied
4/5/2019
Frances C. VERIFIED CUSTOMER
Aaron also kept me advised on my trucks progress, or lack there if due to no parts.
4/5/2019
Marty C. VERIFIED CUSTOMER
The team and Jason were helpful, curtious and thorough.
4/5/2019
Norma C. VERIFIED CUSTOMER
Very nice guy
4/5/2019
Bryan R. VERIFIED CUSTOMER
Andrew was great and very attentive and helpful. After the service, I had the car washed. It was a very poor job. The carpets weren’t vacuumed and the windows not cleaned and over all the exterior wasn’t all that clean. I bought the vehicle from Grapevine Ford and other washes have been much better.
4/5/2019
Shannan M. VERIFIED CUSTOMER
Everyone at Grapevine Ford was wonderful. Thank you!
4/5/2019
Michael H. VERIFIED CUSTOMER
Great Service. Andrew was great!
4/5/2019
Alfredo A. VERIFIED CUSTOMER
Thank you
4/5/2019
Thomas K. VERIFIED CUSTOMER
I asked about the drivers side massage not working the majority of the time. It was never addressed. Also. The car was returned in unacceptable condition. The wheel lock was on the floor rolling around. And the glove box was torn apart. Apparently in haste to find the wheel lock.
4/5/2019
GREG S. VERIFIED CUSTOMER
Good job!
4/5/2019
Scott F. VERIFIED CUSTOMER
Aaron does a great job with making customers comfortable with the car repair process.
I also greatly appreciate the car wash so it looks nice when I pick it up!
Keep up the great work and I’ll continue to come back!
4/5/2019
Robert P. VERIFIED CUSTOMER
everything was smooth and well run. It made drop off and pick up of he vehicle quick and simple. Everything was communicated well and the job was done efficiently.
4/5/2019
RONALD P. VERIFIED CUSTOMER
Outstanding service as usual
4/5/2019
PAYTON M. VERIFIED CUSTOMER
The drop off and pick up process could be improved to make it faster but everyone is always very nice.
4/5/2019
Brittany W. VERIFIED CUSTOMER
Eddie went above and beyond to make this an amazing experience for something that could have been terrible. I will certainly be back to this location in the future because of his service.
4/4/2019
GREG T. VERIFIED CUSTOMER
Eddie did a great job.
4/4/2019
Raymond M. VERIFIED CUSTOMER
Daren is completely amazing
4/4/2019
SCOTT B. VERIFIED CUSTOMER
Pete met all expectations, and answered all my questions.