Time to resolution took 2+ weeks but Andrew was excellent in his attitude, communication & support.
5/10/2019
Pamela M. VERIFIED CUSTOMER
Great job, thanks!
5/10/2019
James M. VERIFIED CUSTOMER
Another great job. Thanks!!
5/10/2019
Leslie K. VERIFIED CUSTOMER
Everything went smooth and very satisfied.
5/10/2019
Tami P. VERIFIED CUSTOMER
Pete is awesome! So nice and very helpful. He is genuinely concerned about my satisfaction with Grapevine Ford and always goes out of his way for a customer.
5/10/2019
Theresa P. VERIFIED CUSTOMER
Excellent service department. Pete Roshell very helpful and knowledgeable
5/10/2019
David C. VERIFIED CUSTOMER
Alfredo did a great job and I was totally happy with the service.
5/10/2019
Dawn M. VERIFIED CUSTOMER
Jason was great...kept us informed and was super polite and friendly.
5/9/2019
CASH C. VERIFIED CUSTOMER
Pete Roshell was very professional in handling my 30000 inspection & servicing of my 2917 Escape. Everything went very smoothly.
5/9/2019
Robert S. VERIFIED CUSTOMER
Excellent and fast service!
5/9/2019
David A. VERIFIED CUSTOMER
Was very satisfied
5/9/2019
MARY S. VERIFIED CUSTOMER
Eddie did what he promised and my car was done in a timely manner. He also came into the waiting room to tell me it would be finished in about 10 minutes. I really appreciated that.
5/9/2019
Todd T. VERIFIED CUSTOMER
Great communication
5/9/2019
Mary W. VERIFIED CUSTOMER
I bought my car about 3 months ago and it creaks and groans generally in the morning. Of course, when I brought it in it didn’t do it. I know it’s not y’alls fault that it didn’t do it that day but I don’t understand why a brand new car would creak and groan like that. It sounds like my old car sounded after I had an accident and they said it was because of the “frame” was damaged in the accident. If I could get a loaner car for a couple of days so y’all can drive it first thing in the morning when it happens the most. I have tried to record the noise but the noise is in the back end and hard to get good good audio when I’m driving. I know it shouldn’t sound like that with only 4,000 miles on it. Any help would be appreciated. Thanks. Mary Susan Worley. ****-****-xxxx
5/8/2019
Richard C. VERIFIED CUSTOMER
Great job on the car. Every one extremely friendly and helpful. Car looked super after the application of the Zactech treatment. Alfredo helped me and did a great job.
5/8/2019
Jacqueline G. VERIFIED CUSTOMER
Pete was very helpful. Seemed to really CARE that I came in today. Thank you!