Was told i had an over corroded battery terminals and i needed an electrical check up at 149.00 plus for the charge told him i would pour Coke on it and he started laughing Then ask for the sync update which should be free for the customers who bought the vehicle from U but NO another 149.00 hard to do business with u people also what happened rto the vacuum and quick car wash
6/12/2019
Jerry D. VERIFIED CUSTOMER
Very friendly, made everything easy!
6/12/2019
John S. VERIFIED CUSTOMER
Pete was excellent! Friendly, professional and prompt.
6/12/2019
Betsy D. VERIFIED CUSTOMER
Thank you Alfredo for following up with me to verify what my concerns were and complete in a timely manner. You were very efficient. Thank you!
6/12/2019
Marcelo A. VERIFIED CUSTOMER
Robert Leininger was great, explained all the service executed on the vehicle. Excellent to take my ford to Grapevine Ford.
6/12/2019
Jeremy C. VERIFIED CUSTOMER
Thanks for great service and understanding of the issue with my truck. I definitely will be happy to bring it back
6/12/2019
Phillip W. VERIFIED CUSTOMER
Andrew was very attentive and went the extra mile to help me know my car was well cared for. He kept me informed and was easy to reach for further information. Andrew was my FIRST positive experience at this dealership. I will consider using you again due to his professional help.
6/12/2019
RICK B. VERIFIED CUSTOMER
Josh did a great job. I’m very satisfied with his service.
6/12/2019
John T. VERIFIED CUSTOMER
Andrew does a really really nice job !!
I thought I was at a BMW or Mercedes dealership
Don’t let that guy go.
6/12/2019
RICK P. VERIFIED CUSTOMER
Robert was excellent as a representative of Grapevine Ford
6/12/2019
Scott B. VERIFIED CUSTOMER
Everything went smooth, service was done in a quick timely manner. Thank you Pete.
6/12/2019
Amit K. VERIFIED CUSTOMER
He was exceptionally welcoming, accommodating, and professional. Provided us with an experience that was absolutely perfect.
6/12/2019
Melissa M. VERIFIED CUSTOMER
Way to many problems and service dept. doesn’t listen. Andrew is very arrogant and a know it all. I talked to six different people and the message was never received. I had a terrible experience.
Melissa M
6/12/2019
Joseph G. VERIFIED CUSTOMER
Alfredo is awesome
6/12/2019
Eddie M. VERIFIED CUSTOMER
He is a great person, He always helps me in everything I need, thank You so much for having him.
6/11/2019
KYLE W. VERIFIED CUSTOMER
Thank you Laura for taking wonderful care of my new car. looking forward to working with you in the future
6/11/2019
Penny G. VERIFIED CUSTOMER
Alfredo has been my service advisor before. As always he does a great job, is polite, respectful & courteous. Keep up the great work Alfredo!
6/11/2019
Bruce P. VERIFIED CUSTOMER
Miguel was very courteous, pleasant, and helpful. Great customer service!