Pete Did an excellent job as he always does he make suggestionsHe always lets me know what needs to be done next on my car he’s always polite and friendly Grapevine Ford should be very proud to have paid as an employee
7/3/2019
Susan V. VERIFIED CUSTOMER
I was greeted on time with a very nice professionalism. Work was completed in less time then anticipated. Andrew remembered my request about putting miles to empty, not miles to oil change. Little things mean a lot. Thanks.
7/3/2019
Philip M. VERIFIED CUSTOMER
Aaron McBride is the best. You
7/3/2019
Alan A. VERIFIED CUSTOMER
As expected excellent service and easy check in and out. Thank you!
7/3/2019
Sherry M. VERIFIED CUSTOMER
Alfredo was a delight to work with. He was very informative and provided fast service.
7/3/2019
Matthew C. VERIFIED CUSTOMER
Bob is a great guy who got me in and out quick and was friendly all during the process. Thanks Bob.
7/2/2019
Larry W. VERIFIED CUSTOMER
I will be returning for next servicing. I would be pleased to have Pete Roshell as my service advisor again.
7/2/2019
Jeff H. VERIFIED CUSTOMER
Pete Roshell did an outstanding job! He listened to my description of the problem and passed the details to the tech. The communication was fantastic, and I couldn’t have asked for more! Pete kept me in the loop everyday, and my truck was fixed earlier than I expected. The fix was exactly as described, and right on budget! I will be back for more service on my three Ford trucks! Very satisfied!
Thanks Pete, and my tech that accomplished the work!!
Jeff H
7/2/2019
Boyd C. VERIFIED CUSTOMER
Pete is one of the most professional service person I have come across in 25 years of owning a truck.
He is always looking for ways to improve his area
Now if Pete could just run your sales department you would kill it.
7/2/2019
Adam S. VERIFIED CUSTOMER
Service was much faster than expected. Thank you my vehicle looks great.
7/2/2019
Kimberly H. VERIFIED CUSTOMER
He did a great job.
7/2/2019
Nan S. VERIFIED CUSTOMER
Andrew was awesome. Took care of everything quickly and easily.
7/2/2019
THERESA B. VERIFIED CUSTOMER
Service was fast and thorough!
7/2/2019
Case W. VERIFIED CUSTOMER
Pete was helpful and professional!
7/2/2019
Rolando M. VERIFIED CUSTOMER
In setting up appointment Bridget explained what I should expect in keeping to the set appointment time. She was correct and although I still expected to be there several hours the car was finished in less than two. Bridget was most professional and quite knowledgeable. Thanks
7/1/2019
Raymond M. VERIFIED CUSTOMER
Pete was a pleasure to work with. Help guide me through options for my 30k maintenance.
7/1/2019
Leslie B. VERIFIED CUSTOMER
Thank you so much!
7/1/2019
Katherine H. VERIFIED CUSTOMER
Jason was awesome! Upon arriving after giving my concern, he immediately diagnosed my problem. He got me all set up with a loaner vehicle and I was on my way. He kept me informed of my service progress. Upon return, checkout was quick & efficient. I was greatly appreciative of Jason's kindness and professionalism. I want to give a thumbs up and shout out to Jason for an outstanding Service Performance. Awesome job!
7/1/2019
Brian H. VERIFIED CUSTOMER
Pete did a great job and kept me informed of where my truck was at in the service process. Will be working with Pete again.