Andrew provides exceptional customer service! He exhibits above average professionalism. He offers the kind of customer service one would want to follow wherever he takes it!
9/5/2019
Joseph P. VERIFIED CUSTOMER
Everything was done to my satisfaction
9/5/2019
Latonya V. VERIFIED CUSTOMER
Miguel ensured I got the total customer experience and I don't have a new vehicle. Even with my 2016 model, he made me feel that my car was just as important. I got my tires changed and we discussed costs prior, before and during. While my car was getting its tires changed, he called to ensure that I didn't need anything else. There is a dealership closer to me but I travel because of the ultimate customer experience. Miguel is thorough and I appreciate his patience and knowledge.
9/5/2019
Scott W. VERIFIED CUSTOMER
Andrew is great.
9/5/2019
Rod V. VERIFIED CUSTOMER
Tyler did a great job of keeping me appraised of the progress on the work completed on my F-250.
9/5/2019
Gary H. VERIFIED CUSTOMER
Thanks Laura!
9/5/2019
William B. VERIFIED CUSTOMER
Fastest service I ever experienced at Grapevine Ford. Awesome service. Pete did an awesome job.!!!!
9/5/2019
DONALD D. VERIFIED CUSTOMER
The service is not complete as of this time.
9/5/2019
Robert R. VERIFIED CUSTOMER
Great experience with my service advisor. Time lines are important. All the time lines where met.
9/5/2019
Abraham P. VERIFIED CUSTOMER
I was totally satisfied. I was kept informed by Alfredo. The wait was short. The waiting area comfortable.
9/5/2019
Mary C. VERIFIED CUSTOMER
Pete Roshell did an excellent job in managing tire repairs and a car wash.
9/5/2019
Sandy D. VERIFIED CUSTOMER
Ultimate service!!!!!! Thank you, Pete. Please thank Dash for me too. I left without telling him thank you.
9/4/2019
Rosinha R. VERIFIED CUSTOMER
Tes, Andrew Shannon was great to work with.
9/4/2019
VINCE G. VERIFIED CUSTOMER
ANDREW WAS VERY ATTENTIVE TO MY NEEDS AND CONCERNS. ADDRESSES ALL OF MY QUESTIONS WITH HONESTY AND TRANSPARENCY. HE IS GREAT AT COMMUNICATING AND KEEPING ME INFORMED AT THE STATUS OF MY VEHICLE. HE TAKES GREAT OF ME AND MY VEHICLE, INSURING THAT I UNDERSTAND WHAT NEEDS TO BE DONE OR HAS BEEN DONE TO MY VEHICLE. MAKING SURE I AM HAPPY WHEN I DEPART.
9/4/2019
Greg W. VERIFIED CUSTOMER
Excellent job
9/4/2019
MICHAEL A. VERIFIED CUSTOMER
Excellent
9/4/2019
Jeremy S. VERIFIED CUSTOMER
Two thumbs up!
9/4/2019
Devin G. VERIFIED CUSTOMER
All around a delightful person and incredibly helpful to the fullest extent. Thank you!
9/4/2019
Arthur R. VERIFIED CUSTOMER
Daren is the consummate professional. Service is great.